Performance Scorecard as of: 10-Jan-14 2013 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- CANADA 8445 7572 7993 8474 8377 7333 7979 8035 7804 8152 7652 7475 Tst2Mail 3.4 3.2 3.2 3.4 3.1 3.0 3.2 3.2 3.6 3.0 3.0 3.3 Tst2Lab 2.0 2.0 1.9 2.0 1.8 1.8 1.9 1.8 1.8 1.8 1.8 1.9 Lab2Upl 0.2 0.2 0.2 0.2 0.2 0.3 0.2 0.2 0.2 0.2 0.2 0.2 Upl2Proc 0.4 0.4 0.3 0.5 0.4 0.4 0.5 0.5 0.5 0.4 0.3 0.4 Tst2Upl 2.3 2.2 2.1 2.2 2.0 2.1 2.1 2.0 2.0 2.0 2.0 2.1 %Same Day 33.5 35.3 39.6 33.6 37.5 39.4 38.7 29.0 31.9 36.9 37.3 31.1 Tst2Mail %<=5 days 88.7 91.0 89.2 88.7 90.1 91.2 89.7 89.7 92.3 92.4 92.7 90.4 %<=7 days 97.8 98.4 97.8 97.9 98.0 98.5 98.3 98.2 98.7 98.7 98.7 97.8 #>7 days 189 124 178 178 165 108 134 143 103 107 98 166 %<=10 days 99.0 99.6 99.5 99.5 99.4 99.5 99.6 99.4 99.7 99.7 99.6 99.3 #>10 days 86 33 43 44 50 34 33 51 24 26 31 52 Longest Int 41.0 118.0 85.0 63.0 33.0 56.0 105.0 21.0 ###### 65.0 37.0 25.0 %Clean 91.9 90.9 92.7 92.0 93.3 92.6 92.7 92.9 92.7 92.7 93.8 93.8 2013 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ADLIC 391 337 338 373 376 317 365 346 350 347 330 305 Tst2Mail 2.6 2.4 2.6 2.6 2.4 2.3 2.5 3.0 2.5 2.4 2.5 2.8 Tst2Lab 1.4 1.3 1.6 1.7 1.5 1.3 1.7 1.5 1.5 1.5 1.6 1.8 Lab2Upl 0.3 0.3 0.2 0.2 0.2 0.3 0.3 0.2 0.4 0.2 0.4 0.1 Upl2Proc 0.1 0.1 0.1 0.2 0.2 0.1 0.2 0.1 0.2 0.1 0.1 0.1 Tst2Upl 1.7 1.6 1.8 1.9 1.7 1.6 1.9 1.7 1.8 1.7 1.9 1.9 %Same Day 40.4 50.1 53.3 48.3 53.7 55.2 55.1 46.2 54.3 49.3 56.1 46.9 Tst2Mail %<=5 days 93.4 94.7 92.9 90.1 92.8 95.3 91.8 88.7 93.4 91.4 93.0 92.8 %<=7 days 98.7 98.2 97.9 98.9 98.7 98.1 98.6 94.2 98.0 98.0 97.0 98.0 #>7 days 5 6 7 4 5 6 5 20 7 7 10 6 %<=10 days 99.5 99.1 99.1 99.2 99.2 99.4 99.7 95.4 99.4 99.7 98.8 99.0 #>10 days 2 3 3 3 3 2 1 16 2 1 4 3 Longest Int 16.0 14.0 19.0 14.0 21.0 56.0 15.0 18.0 13.0 11.0 15.0 13.0 %Clean 91.0 89.3 89.6 90.6 91.2 91.8 91.2 88.4 89.4 90.2 90.3 92.8 2013 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ON..BC 3608 3074 3154 3554 3517 3032 3302 3325 3245 3434 3185 3119 Tst2Mail 3.1 3.2 3.0 3.3 3.1 2.8 3.2 3.3 3.3 3.0 3.1 3.3 Tst2Lab 2.0 2.0 1.9 2.0 1.9 1.8 2.0 1.8 1.9 1.9 1.9 2.0 Lab2Upl 0.0 0.0 0.0 0.0 0.1 0.0 0.0 0.1 0.0 0.0 0.0 0.1 Upl2Proc 0.4 0.4 0.2 0.5 0.4 0.4 0.4 0.6 0.6 0.4 0.3 0.4 Tst2Upl 2.0 2.0 2.0 2.0 1.9 1.8 2.0 1.9 2.0 1.9 2.0 2.1 %Same Day 32.3 31.0 40.2 30.8 29.7 38.2 34.6 23.7 24.0 33.2 31.6 24.4 Tst2Mail %<=5 days 95.0 92.5 93.0 92.4 93.0 96.5 91.7 89.9 95.2 96.4 95.0 94.2 %<=7 days 99.8 99.6 99.1 99.2 99.5 99.7 99.5 99.4 99.5 99.6 99.2 99.1 #>7 days 8 13 29 27 17 9 18 19 16 13 25 29 %<=10 days 99.9 100.0 99.7 99.8 99.8 99.9 99.9 99.9 99.9 99.9 99.7 99.7 #>10 days 4 1 10 6 8 2 4 4 3 3 9 8 Longest Int 14.0 11.0 13.0 13.0 15.0 13.0 13.0 14.0 34.0 25.0 15.0 25.0 %Clean 93.5 92.2 94.4 93.5 94.5 93.4 94.3 93.6 94.0 94.3 94.7 94.7 2013 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- MB..BC 908 782 796 863 882 732 812 840 816 846 783 829 Tst2Mail 3.6 3.7 3.6 3.8 3.6 3.2 3.4 3.6 3.6 3.3 3.8 3.8 Tst2Lab 2.3 2.2 2.2 2.2 2.1 2.0 2.0 1.9 2.1 2.1 2.4 2.2 Lab2Upl 0.0 0.1 0.1 0.1 0.1 0.1 0.0 0.0 0.0 0.0 0.1 0.1 Upl2Proc 0.6 0.6 0.5 0.7 0.6 0.5 0.6 0.7 0.7 0.5 0.5 0.7 Tst2Upl 2.3 2.3 2.2 2.3 2.2 2.1 2.1 1.9 2.1 2.1 2.4 2.4 %Same Day 18.4 16.0 19.7 20.3 20.6 27.0 25.9 19.8 21.2 26.5 22.7 15.0 Tst2Mail %<=5 days 88.3 83.8 87.0 83.4 85.5 92.6 88.3 84.8 90.1 91.4 86.6 86.8 %<=7 days 99.2 98.5 97.7 98.3 98.3 99.3 99.1 98.5 98.8 99.3 98.0 98.2 #>7 days 7 12 18 15 15 5 7 13 10 6 16 15 %<=10 days 99.6 99.9 99.0 100.0 99.2 99.9 100.0 100.0 99.8 100.0 99.4 99.5 #>10 days 4 1 8 0 7 1 0 0 2 0 5 4 Longest Int 14.0 11.0 12.0 9.0 15.0 13.0 9.0 10.0 34.0 9.0 15.0 25.0 %Clean 91.6 90.7 93.3 90.7 91.7 90.7 92.7 91.5 91.8 92.2 93.9 93.0 2013 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- PEI 117 104 93 100 100 95 106 100 96 93 94 83 Tst2Mail 2.0 1.8 2.1 1.8 1.9 2.1 1.7 3.2 1.7 1.5 1.9 1.8 Tst2Lab 0.5 0.5 0.9 0.7 0.7 0.6 0.8 0.7 0.5 0.4 0.8 0.8 Lab2Upl 0.3 0.2 0.3 0.1 0.3 0.2 0.3 0.4 0.3 0.2 0.3 0.1 Upl2Proc 0.1 0.2 0.0 0.3 0.2 0.1 0.1 0.2 0.2 0.1 0.1 0.0 Tst2Upl 0.7 0.7 1.2 0.8 0.9 0.8 1.1 1.0 0.8 0.7 1.1 0.9 %Same Day 27.4 26.9 34.4 28.0 36.0 41.1 50.0 26.0 37.5 34.4 31.9 31.3 Tst2Mail %<=5 days 99.1 100.0 94.6 94.0 97.0 97.9 96.2 85.0 97.9 97.8 96.8 100.0 %<=7 days 99.1 100.0 98.9 100.0 99.0 98.9 100.0 91.0 100.0 98.9 98.9 100.0 #>7 days 1 0 1 0 1 1 0 9 0 1 1 0 %<=10 days 99.1 100.0 100.0 100.0 99.0 98.9 100.0 92.0 100.0 98.9 100.0 100.0 #>10 days 1 0 0 0 1 1 0 8 0 1 0 0 Longest Int 14.0 5.0 8.0 6.0 21.0 56.0 6.0 18.0 7.0 11.0 10.0 5.0 %Clean 96.6 94.2 92.5 94.0 94.0 94.7 97.2 92.0 87.5 90.3 90.4 97.6 2013 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- NS 137 110 128 139 140 108 137 124 129 129 121 107 Tst2Mail 2.8 2.8 3.0 2.9 2.7 2.8 3.1 3.1 3.0 2.9 3.2 2.9 Tst2Lab 1.7 1.8 1.8 2.1 1.8 1.8 2.2 1.9 1.8 2.1 2.1 2.0 Lab2Upl 0.5 0.4 0.3 0.2 0.3 0.6 0.3 0.3 0.6 0.1 0.7 0.3 Upl2Proc 0.1 0.1 0.1 0.1 0.1 0.1 0.2 0.1 0.2 0.0 0.1 0.1 Tst2Upl 2.1 2.2 2.2 2.4 2.1 2.3 2.5 2.2 2.4 2.2 2.7 2.3 %Same Day 45.3 53.6 59.4 54.7 58.6 60.2 50.4 57.3 55.8 53.5 63.6 55.1 Tst2Mail %<=5 days 90.5 93.6 89.8 91.4 88.6 90.7 88.3 88.7 91.5 89.1 86.0 92.5 %<=7 days 99.3 97.3 96.1 97.1 97.9 95.4 97.1 94.4 96.1 96.1 92.6 99.1 #>7 days 1 3 5 4 3 5 4 7 5 5 9 1 %<=10 days 99.3 98.2 97.7 97.8 99.3 99.1 99.3 96.8 98.4 100.0 96.7 100.0 #>10 days 1 2 3 3 1 1 1 4 2 0 4 0 Longest Int 16.0 12.0 19.0 14.0 11.0 14.0 15.0 18.0 13.0 10.0 15.0 8.0 %Clean 88.3 89.1 86.7 90.6 88.6 88.9 87.6 88.7 89.1 93.0 90.9 87.9 2013 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- NB 137 123 117 134 136 114 122 122 125 125 115 115 Tst2Mail 2.8 2.4 2.6 2.8 2.5 2.0 2.6 2.8 2.4 2.6 2.3 3.4 Tst2Lab 1.8 1.6 1.9 2.0 1.7 1.5 1.9 1.6 1.8 1.6 1.7 2.3 Lab2Upl 0.2 0.2 0.1 0.1 0.1 0.2 0.1 0.1 0.2 0.2 0.1 0.0 Upl2Proc 0.1 0.1 0.1 0.3 0.2 0.1 0.3 0.2 0.1 0.2 0.1 0.2 Tst2Upl 2.0 1.8 2.0 2.2 1.8 1.6 2.0 1.7 1.9 1.8 1.8 2.3 %Same Day 46.7 66.7 61.5 56.7 61.8 62.3 64.8 51.6 65.6 56.0 67.8 50.4 Tst2Mail %<=5 days 91.2 91.1 94.9 85.8 94.1 97.4 91.8 91.8 92.0 88.8 97.4 87.8 %<=7 days 97.8 97.6 99.1 100.0 99.3 100.0 99.2 96.7 98.4 99.2 100.0 95.7 #>7 days 3 3 1 0 1 0 1 4 2 1 0 5 %<=10 days 100.0 99.2 100.0 100.0 99.3 100.0 100.0 96.7 100.0 100.0 100.0 97.4 #>10 days 0 1 0 0 1 0 0 4 0 0 0 3 Longest Int 10.0 14.0 8.0 7.0 15.0 6.0 8.0 13.0 8.0 8.0 6.0 13.0 %Clean 89.1 85.4 90.6 88.1 91.9 92.1 90.2 85.2 91.2 87.2 89.6 93.9 2013 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- QC 4441 4160 4496 4543 4479 3980 4310 4361 4204 4366 4134 4046 Tst2Mail 3.7 3.3 3.3 3.5 3.1 3.3 3.2 3.2 4.0 3.1 3.1 3.3 Tst2Lab 2.1 2.0 2.0 2.0 1.8 1.9 1.9 1.8 1.8 1.8 1.8 1.9 Lab2Upl 0.4 0.3 0.3 0.3 0.3 0.5 0.3 0.3 0.3 0.3 0.3 0.3 Upl2Proc 0.4 0.4 0.4 0.5 0.4 0.4 0.5 0.4 0.5 0.4 0.3 0.4 Tst2Upl 2.5 2.4 2.2 2.3 2.1 2.3 2.2 2.1 2.1 2.1 2.1 2.2 %Same Day 33.8 37.2 38.1 34.7 42.2 39.1 40.3 31.7 36.1 38.8 40.2 35.1 Tst2Mail %<=5 days 83.2 89.6 86.2 85.7 87.6 86.9 88.0 89.7 90.0 89.3 90.9 87.3 %<=7 days 96.0 97.5 96.8 96.8 96.9 97.7 97.4 97.6 98.1 98.0 98.5 96.8 #>7 days 176 105 142 147 141 93 111 104 80 87 63 131 %<=10 days 98.2 99.3 99.3 99.2 99.1 99.2 99.4 99.3 99.5 99.5 99.6 99.0 #>10 days 80 29 30 35 39 30 28 31 19 22 18 41 Longest Int 41.0 118.0 85.0 63.0 33.0 56.0 105.0 21.0 ###### 65.0 37.0 20.0 %Clean 90.7 90.1 91.8 91.0 92.5 92.2 91.5 92.7 91.9 91.7 93.4 93.1 2013 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ON 2700 2292 2358 2691 2635 2300 2490 2485 2429 2588 2402 2290 Tst2Mail 2.9 3.0 2.8 3.1 3.0 2.7 3.1 3.2 3.2 2.9 2.9 3.1 Tst2Lab 1.9 1.9 1.9 1.9 1.8 1.8 2.0 1.8 1.9 1.9 1.8 1.9 Lab2Upl 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.1 0.0 0.0 0.0 0.1 Upl2Proc 0.3 0.4 0.2 0.5 0.4 0.3 0.4 0.6 0.5 0.3 0.3 0.3 Tst2Upl 1.9 1.9 1.9 2.0 1.8 1.8 2.0 1.8 1.9 1.9 1.8 2.0 %Same Day 36.9 36.2 47.1 34.2 32.8 41.7 37.5 25.0 25.0 35.4 34.5 27.8 Tst2Mail %<=5 days 97.2 95.4 95.0 95.3 95.5 97.7 92.8 91.6 97.0 98.1 97.8 96.9 %<=7 days 100.0 100.0 99.5 99.6 99.9 99.8 99.6 99.8 99.8 99.7 99.6 99.4 #>7 days 1 1 11 12 2 4 11 6 6 7 9 14 %<=10 days 100.0 100.0 99.9 99.8 100.0 100.0 99.8 99.8 100.0 99.9 99.8 99.8 #>10 days 0 0 2 6 1 1 4 4 1 3 4 4 Longest Int 8.0 8.0 13.0 13.0 11.0 13.0 13.0 14.0 14.0 25.0 13.0 15.0 %Clean 94.1 92.7 94.7 94.4 95.5 94.3 94.8 94.3 94.7 94.9 94.9 95.3 2013 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- MB 162 145 169 163 170 147 157 160 160 170 151 159 Tst2Mail 2.9 3.3 3.2 3.3 2.9 2.8 3.0 2.9 3.1 3.0 3.2 3.8 Tst2Lab 2.1 2.0 2.1 1.8 1.6 1.8 1.9 1.6 1.8 1.9 2.1 2.2 Lab2Upl 0.1 0.1 0.1 0.1 0.1 0.1 0.0 0.0 0.1 0.0 0.1 0.4 Upl2Proc 0.3 0.4 0.3 0.7 0.5 0.4 0.5 0.8 0.6 0.4 0.4 0.5 Tst2Upl 2.1 2.2 2.2 1.8 1.7 1.8 1.9 1.6 1.9 1.9 2.2 2.5 %Same Day 43.2 33.8 35.5 33.1 38.8 39.5 47.8 41.3 31.9 34.7 39.1 22.0 Tst2Mail %<=5 days 95.1 89.0 95.3 92.6 92.4 97.3 91.7 90.0 96.3 94.7 92.1 84.9 %<=7 days 99.4 99.3 99.4 100.0 98.8 100.0 100.0 99.4 99.4 100.0 100.0 95.6 #>7 days 1 1 1 0 2 0 0 1 1 0 0 7 %<=10 days 100.0 100.0 99.4 100.0 99.4 100.0 100.0 100.0 100.0 100.0 100.0 100.0 #>10 days 0 0 1 0 1 0 0 0 0 0 0 0 Longest Int 8.0 8.0 11.0 7.0 14.0 6.0 7.0 8.0 8.0 6.0 7.0 9.0 %Clean 93.2 86.2 91.7 90.8 92.9 89.1 91.7 90.6 91.9 92.4 94.7 96.2 2013 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- SK 84 72 74 86 81 67 63 74 75 81 82 88 Tst2Mail 4.4 4.8 5.1 4.8 4.4 3.9 4.0 4.2 4.1 3.7 4.6 4.4 Tst2Lab 3.0 3.1 3.5 3.2 3.0 2.6 2.9 2.3 2.6 2.5 3.2 2.6 Lab2Upl 0.1 0.1 0.0 0.4 0.1 0.2 0.0 0.0 0.1 0.0 0.1 0.0 Upl2Proc 0.7 0.8 0.7 0.7 0.6 0.7 0.4 0.8 0.9 0.6 0.5 1.0 Tst2Upl 3.2 3.3 3.5 3.5 3.1 2.8 2.9 2.3 2.6 2.5 3.2 2.6 %Same Day 21.4 12.5 14.9 16.3 23.5 25.4 28.6 16.2 22.7 30.9 19.5 18.2 Tst2Mail %<=5 days 76.2 61.1 60.8 65.1 74.1 82.1 79.4 79.7 80.0 85.2 72.0 77.3 %<=7 days 98.8 94.4 89.2 93.0 97.5 98.5 98.4 97.3 96.0 100.0 92.7 96.6 #>7 days 1 4 8 6 2 1 1 2 3 0 6 3 %<=10 days 100.0 98.6 93.2 100.0 98.8 100.0 100.0 100.0 100.0 100.0 98.8 97.7 #>10 days 0 1 5 0 1 0 0 0 0 0 1 2 Longest Int 8.0 11.0 12.0 9.0 15.0 8.0 9.0 10.0 9.0 6.0 11.0 12.0 %Clean 86.9 83.3 89.2 80.2 87.7 86.6 92.1 87.8 89.3 87.7 85.4 86.4 2013 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- AB 400 340 322 373 368 299 342 364 347 345 313 328 Tst2Mail 3.8 3.8 3.6 3.9 3.7 3.3 3.4 3.6 3.6 3.3 4.0 3.7 Tst2Lab 2.4 2.2 2.1 2.4 2.3 2.1 2.2 2.1 2.2 2.2 2.6 2.3 Lab2Upl 0.0 0.1 0.1 0.1 0.0 0.0 0.1 0.0 0.0 0.0 0.0 0.1 Upl2Proc 0.7 0.6 0.4 0.8 0.6 0.6 0.5 0.6 0.7 0.4 0.4 0.6 Tst2Upl 2.4 2.3 2.2 2.4 2.3 2.1 2.2 2.1 2.2 2.3 2.6 2.4 %Same Day 14.5 13.2 19.9 20.4 19.0 30.8 28.4 17.9 23.6 31.0 24.3 17.7 Tst2Mail %<=5 days 85.0 83.2 86.3 80.7 84.0 92.6 87.4 84.1 88.2 89.6 82.7 88.7 %<=7 days 99.0 98.8 98.8 98.1 98.1 99.7 98.5 98.4 99.7 98.6 97.8 99.1 #>7 days 4 4 4 7 7 1 5 6 1 5 7 3 %<=10 days 99.3 100.0 100.0 100.0 99.2 100.0 100.0 100.0 99.7 100.0 99.7 99.7 #>10 days 3 0 0 0 3 0 0 0 1 0 1 1 Longest Int 13.0 9.0 8.0 9.0 12.0 8.0 8.0 9.0 13.0 9.0 14.0 11.0 %Clean 92.5 92.9 95.3 93.3 91.8 93.6 93.9 92.6 93.7 93.3 94.9 93.9 2013 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- BC 262 225 231 241 263 219 250 242 234 250 237 254 Tst2Mail 3.4 3.6 3.4 3.5 3.7 3.2 3.4 3.7 3.6 3.2 3.6 3.7 Tst2Lab 1.9 1.9 1.8 1.9 1.9 1.8 1.7 1.8 1.8 1.8 1.9 2.0 Lab2Upl 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.0 0.1 0.1 0.0 0.1 Upl2Proc 0.6 0.7 0.6 0.7 0.7 0.6 0.9 0.7 0.8 0.6 0.6 0.6 Tst2Upl 2.0 1.9 1.9 2.0 2.1 1.9 1.8 1.9 2.0 1.9 2.0 2.2 %Same Day 8.0 9.8 9.5 12.9 10.3 14.2 8.0 9.5 9.8 13.2 11.4 5.9 Tst2Mail %<=5 days 93.1 88.4 90.4 88.0 86.7 92.7 89.6 83.9 91.9 93.6 93.2 88.9 %<=7 days 99.6 98.7 97.8 99.2 98.5 98.6 99.6 98.3 97.9 99.6 98.7 99.2 #>7 days 1 3 5 2 4 3 1 4 5 1 3 2 %<=10 days 99.6 100.0 99.1 100.0 99.2 99.5 100.0 100.0 99.6 100.0 98.7 99.6 #>10 days 1 0 2 0 2 1 0 0 1 0 3 1 Longest Int 14.0 9.0 12.0 8.0 14.0 13.0 8.0 9.0 34.0 9.0 15.0 25.0 %Clean 90.8 92.4 93.1 90.5 92.0 89.0 92.0 91.7 89.7 92.0 94.9 92.1 2013 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- NFLD 5 1 5 4 5 4 2 3 5 5 3 5 Tst2Mail 4.4 1.0 3.8 2.8 5.2 4.0 1.5 3.3 3.8 2.2 3.3 3.0 Tst2Lab 3.0 1.0 2.4 1.8 1.6 1.8 1.5 2.3 2.2 1.6 2.3 1.0 Lab2Upl 0.0 0.0 0.8 0.5 1.2 0.3 0.0 0.7 0.4 0.2 0.7 0.4 Upl2Proc 0.6 0.0 0.6 0.3 0.2 2.0 0.0 0.0 1.0 0.2 0.3 0.4 Tst2Upl 3.0 1.0 3.2 2.3 2.8 2.0 1.5 3.0 2.6 1.8 3.0 1.4 %Same Day 20.0 100.0 60.0 0.0 20.0 25.0 100.0 33.3 20.0 40.0 0.0 20.0 Tst2Mail %<=5 days 100.0 100.0 80.0 100.0 60.0 75.0 100.0 100.0 100.0 100.0 100.0 100.0 %<=7 days 100.0 100.0 100.0 100.0 60.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 #>7 days 0 0 0 0 2 0 0 0 0 0 0 0 %<=10 days 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 #>10 days 0 0 0 0 0 0 0 0 0 0 0 0 Longest Int 5.0 1.0 7.0 5.0 10.0 6.0 2.0 5.0 5.0 3.0 4.0 5.0 %Clean 80.0 100.0 80.0 75.0 80.0 75.0 100.0 100.0 100.0 100.0 100.0 100.0