Performance Scorecard               as of: 10-Jan-11
	
	  2010        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----
	  CANADA     8585    7726    9066    8567    8076    8291    8253    8359    8159    8212    8346    8309
	
	 Tst2Mail     3.3     3.5     3.2     3.5     3.5     3.1     3.1     3.1     3.1     3.2     3.1     3.5
	 Tst2Lab      1.9     2.2     2.0     2.1     1.9     1.9     1.9     1.9     1.9     1.9     2.0     2.0
	 Lab2Upl      0.3     0.2     0.2     0.2     0.5     0.2     0.2     0.2     0.3     0.2     0.2     0.2
	 Upl2Proc     0.4     0.4     0.3     0.4     0.4     0.3     0.3     0.3     0.3     0.4     0.3     0.3
	 Tst2Upl      2.2     2.4     2.2     2.3     2.5     2.1     2.2     2.2     2.2     2.1     2.2     2.2
	 %Same Day   32.8    34.8    34.7    31.8    33.0    34.8    37.2    35.1    35.2    34.1    37.2    30.8
Tst2Mail %<=5 days   92.2    84.8    92.4    86.0    91.2    92.6    90.0    92.4    92.8    91.9    93.6    86.6
	 %<=7 days   98.4    98.0    98.7    97.7    98.3    98.6    98.1    99.0    98.7    98.4    98.8    96.9
	  #>7 days    140     151     117     194     136     116     157      85     108     129      96     256
	 %<=10 days  99.3    99.6    99.6    99.4    99.5    99.8    99.5    99.7    99.5    99.7    99.7    99.0
	  #>10 days    58      31      38      54      38      18      45      28      40      26      28      84
	Longest Int 167.0   105.0    61.0    63.0   408.0    74.0    75.0    36.0    78.0    72.0    56.0    32.0
	 %Clean      91.6    91.6    90.9    90.6    92.0    91.4    92.0    92.5    90.9    92.3    92.3    92.6
	
	
	  2010        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----
	  ADLIC       419     359     415     388     367     393     407     384     397     371     382     383
	
	 Tst2Mail     2.6     2.9     2.6     2.4     2.7     2.2     2.0     2.3     2.4     2.1     2.4     2.6
	 Tst2Lab      1.4     1.6     1.4     1.5     1.4     1.2     1.4     1.6     1.5     1.4     1.7     1.5
	 Lab2Upl      0.2     0.2     0.3     0.1     0.3     0.3     0.1     0.2     0.2     0.2     0.2     0.3
	 Upl2Proc     0.3     0.3     0.1     0.2     0.2     0.1     0.1     0.1     0.1     0.1     0.1     0.1
	 Tst2Upl      1.6     1.9     1.7     1.7     1.8     1.5     1.5     1.8     1.7     1.6     1.9     1.8
	 %Same Day   40.1    38.2    40.7    48.2    41.7    59.3    64.4    61.7    63.2    60.4    68.3    41.5
Tst2Mail %<=5 days   94.5    92.5    94.2    93.3    93.7    96.7    97.3    95.8    96.2    95.7    95.8    91.6
	 %<=7 days   96.9    99.2    98.8    99.2    98.1    98.5    99.8    99.0    98.0    99.2    99.7    98.7
	  #>7 days     13       3       5       3       7       6       1       4       8       3       1       5
	 %<=10 days  98.3   100.0    99.5   100.0    99.5    99.5    99.8    99.5    98.5   100.0   100.0    99.5
	  #>10 days     7       0       2       0       2       2       1       2       6       0       0       2
	Longest Int  19.0    10.0    42.0     9.0    74.0    23.0    11.0    36.0    31.0    10.0    10.0    21.0
	 %Clean      87.4    88.0    87.7    89.2    88.8    88.0    89.4    90.9    88.4    83.6    87.7    91.6
	
	
	  2010        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----
	  ON..BC     3480    3034    3861    3505    3256    3584    3378    3461    3370    3262    3505    3365
	
	 Tst2Mail     3.1     3.4     3.2     3.6     3.2     3.2     3.1     3.2     3.2     3.3     3.2     3.5
	 Tst2Lab      1.9     2.0     2.0     2.0     2.0     1.9     2.0     2.0     1.9     1.9     2.0     1.9
	 Lab2Upl      0.1     0.1     0.1     0.1     0.1     0.1     0.1     0.1     0.1     0.1     0.1     0.1
	 Upl2Proc     0.4     0.5     0.4     0.6     0.4     0.4     0.3     0.3     0.3     0.3     0.3     0.4
	 Tst2Upl      2.0     2.2     2.0     2.0     2.1     2.0     2.1     2.1     2.0     2.0     2.1     2.0
	 %Same Day   29.4    31.7    28.6    21.4    27.0    25.8    32.1    25.8    22.8    23.1    27.9    21.5
Tst2Mail %<=5 days   95.1    88.4    94.3    86.2    95.2    94.5    91.1    92.3    93.7    93.1    94.8    89.3
	 %<=7 days   99.5    99.5    99.5    99.0    99.9    99.4    99.0    99.7    99.3    99.3    99.2    97.7
	  #>7 days     18      16      19      34       4      23      33      11      22      22      29      77
	 %<=10 days  99.7    99.8    99.8    99.7   100.0    99.9    99.6    99.9    99.8    99.8    99.8    99.7
	  #>10 days     9       7       6      11       0       4      13       4       6       6       7       9
	Longest Int  83.0    49.0    14.0    26.0     9.0    20.0    41.0    17.0    24.0    23.0    14.0    23.0
	 %Clean      93.4    93.0    92.3    92.7    92.7    92.9    93.7    93.2    92.5    93.7    93.2    93.7
	
	
	  2010        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----
	  MB..BC      889     812     977     891     822     928     888     882     874     810     880     843
	
	 Tst2Mail     3.7     4.0     3.8     4.2     3.6     3.7     3.7     3.7     3.7     3.8     3.8     3.9
	 Tst2Lab      2.1     2.1     2.2     2.2     2.1     2.1     2.2     2.1     2.2     2.0     2.3     2.0
	 Lab2Upl      0.2     0.3     0.2     0.1     0.2     0.2     0.2     0.2     0.1     0.1     0.1     0.2
	 Upl2Proc     0.6     0.7     0.6     0.7     0.5     0.5     0.4     0.5     0.5     0.6     0.5     0.6
	 Tst2Upl      2.2     2.4     2.4     2.4     2.3     2.4     2.4     2.3     2.3     2.1     2.5     2.2
	 %Same Day   11.6    10.3    12.7    11.4    17.9    17.7    14.2    10.9    13.6    11.5    17.5    14.0
Tst2Mail %<=5 days   89.0    78.7    85.6    76.2    89.5    87.1    83.2    86.6    86.3    86.5    86.7    80.9
	 %<=7 days   98.4    98.8    98.7    97.4    99.6    97.8    97.1    99.0    97.9    97.7    97.5    94.8
	  #>7 days     14      10      13      23       3      20      26       9      18      19      22      44
	 %<=10 days  99.1    99.4    99.4    99.2   100.0    99.7    99.0    99.5    99.4    99.4    99.3    99.1
	  #>10 days     8       5       6       7       0       3       9       4       5       5       6       8
	Longest Int  15.0    14.0    14.0    26.0     9.0    20.0    20.0    17.0    24.0    21.0    14.0    15.0
	 %Clean      90.8    90.5    89.4    88.0    88.4    90.0    90.8    90.7    90.0    90.1    90.6    91.7
	
	
	  2010        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----
	  PEI         124     108     117     118     107     113     117     119     113     109     100     112
	
	 Tst2Mail     1.6     2.1     1.5     1.6     1.5     1.4     1.1     1.4     1.8     1.4     1.2     1.9
	 Tst2Lab      0.6     0.6     0.4     0.6     0.6     0.4     0.5     0.8     0.6     0.5     0.6     0.8
	 Lab2Upl      0.0     0.3     0.0     0.2     0.1     0.1     0.1     0.0     0.0     0.1     0.1     0.1
	 Upl2Proc     0.2     0.3     0.3     0.3     0.2     0.1     0.0     0.1     0.1     0.2     0.1     0.1
	 Tst2Upl      0.6     0.9     0.4     0.8     0.6     0.4     0.5     0.8     0.6     0.7     0.8     0.8
	 %Same Day   34.7    23.1    26.5    39.8    32.7    58.4    57.3    61.3    55.8    47.7    67.0    32.1
Tst2Mail %<=5 days   99.2    99.1   100.0    98.3   100.0    98.2   100.0    98.3    96.4    99.1    99.0    98.2
	 %<=7 days   99.2    99.1   100.0    99.2   100.0    98.2   100.0    99.2    96.4   100.0   100.0    99.1
	  #>7 days      1       1       0       1       0       2       0       1       4       0       0       1
	 %<=10 days  99.2   100.0   100.0   100.0   100.0    99.1   100.0    99.2    98.2   100.0   100.0    99.1
	  #>10 days     1       0       0       0       0       1       0       1       2       0       0       1
	Longest Int  18.0     9.0     5.0     9.0     5.0    23.0     5.0    11.0    29.0     6.0     7.0    21.0
	 %Clean      94.4    95.4    85.5    89.0    92.5    92.9    90.6    93.3    90.3    95.4    94.0    96.4
	
	
	  2010        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----
	  NS          135     114     142     123     135     134     144     130     136     131     146     131
	
	 Tst2Mail     3.7     3.7     3.2     3.1     4.1     3.0     2.7     3.3     3.4     2.8     3.1     3.4
	 Tst2Lab      2.1     2.4     2.0     2.1     1.9     1.8     1.9     2.3     2.1     1.9     2.2     2.1
	 Lab2Upl      0.5     0.3     0.5     0.3     0.8     0.4     0.3     0.6     0.5     0.4     0.2     0.7
	 Upl2Proc     0.4     0.4     0.1     0.2     0.3     0.2     0.1     0.1     0.2     0.1     0.2     0.1
	 Tst2Upl      2.6     2.7     2.5     2.3     2.7     2.2     2.2     2.8     2.6     2.2     2.5     2.8
	 %Same Day   34.1    41.2    37.3    43.9    30.4    47.8    56.9    55.4    54.4    58.0    58.9    39.7
Tst2Mail %<=5 days   88.9    84.2    89.4    86.2    84.4    94.8    93.8    90.8    94.9    89.3    90.4    83.8
	 %<=7 days   93.3    98.2    97.9    98.4    94.8    97.0    99.3    97.7    97.1    97.7    99.3    97.7
	  #>7 days      9       2       3       2       7       4       1       3       4       3       1       3
	 %<=10 days  96.3   100.0    99.3   100.0    98.5    99.3    99.3    99.2    97.1   100.0   100.0    99.2
	  #>10 days     5       0       1       0       2       1       1       1       4       0       0       1
	Longest Int  19.0    10.0    12.0     9.0    74.0    13.0    11.0    36.0    31.0    10.0    10.0    12.0
	 %Clean      77.0    82.5    88.0    90.2    85.2    84.3    86.1    88.5    86.0    67.9    80.8    90.1
	
	
	  2010        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----
	  NB          160     137     156     147     125     146     146     135     148     131     136     140
	
	 Tst2Mail     2.5     2.8     2.8     2.4     2.2     2.0     2.0     2.2     1.9     2.0     2.5     2.5
	 Tst2Lab      1.6     1.8     1.7     1.8     1.7     1.4     1.6     1.7     1.6     1.5     2.0     1.7
	 Lab2Upl      0.1     0.2     0.2     0.0     0.1     0.3     0.0     0.1     0.1     0.1     0.1     0.1
	 Upl2Proc     0.3     0.2     0.1     0.1     0.1     0.0     0.0     0.1     0.0     0.0     0.1     0.0
	 Tst2Upl      1.6     2.0     1.9     1.8     1.7     1.6     1.6     1.8     1.7     1.7     2.1     1.8
	 %Same Day   49.4    47.4    54.5    58.5    61.6    70.5    77.4    68.1    77.0    73.3    79.4    50.7
Tst2Mail %<=5 days   95.6    94.2    94.2    95.2    98.4    97.3    98.6    98.5    97.3    99.2    99.3    93.6
	 %<=7 days   98.1   100.0    98.7   100.0   100.0   100.0   100.0   100.0   100.0   100.0   100.0    99.3
	  #>7 days      3       0       2       0       0       0       0       0       0       0       0       1
	 %<=10 days  99.4   100.0    99.4   100.0   100.0   100.0   100.0   100.0   100.0   100.0   100.0   100.0
	  #>10 days     1       0       1       0       0       0       0       0       0       0       0       0
	Longest Int  15.0     6.0    42.0     7.0     7.0     6.0     7.0     6.0     6.0     6.0     6.0     8.0
	 %Clean      90.6    86.9    89.1    88.4    89.6    87.7    91.8    91.1    89.2    89.3    90.4    89.3
	
	
	  2010        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----
	  QC         4685    4331    4788    4672    4451    4313    4467    4511    4389    4576    4455    4556
	
	 Tst2Mail     3.4     3.7     3.2     3.5     3.8     3.2     3.2     3.1     3.2     3.1     3.2     3.5
	 Tst2Lab      2.0     2.4     2.0     2.2     2.0     2.0     2.0     1.9     2.0     2.0     2.0     2.1
	 Lab2Upl      0.5     0.2     0.3     0.3     0.8     0.3     0.4     0.3     0.4     0.3     0.3     0.3
	 Upl2Proc     0.3     0.4     0.3     0.3     0.4     0.3     0.3     0.4     0.3     0.4     0.3     0.3
	 Tst2Upl      2.5     2.6     2.3     2.5     2.8     2.3     2.3     2.2     2.4     2.2     2.3     2.4
	 %Same Day   34.7    36.7    39.1    38.2    36.7    40.0    38.6    40.0    42.1    39.8    41.9    36.8
Tst2Mail %<=5 days   89.9    81.7    90.8    85.3    88.1    90.7    88.5    92.1    91.8    90.9    92.5    84.2
	 %<=7 days   97.7    97.0    98.1    96.7    97.2    98.0    97.2    98.5    98.2    97.7    98.5    96.3
	  #>7 days    109     131      92     156     125      87     123      69      78     104      66     170
	 %<=10 days  99.1    99.4    99.4    99.1    99.2    99.7    99.3    99.5    99.4    99.6    99.5    98.4
	  #>10 days    42      24      30      43      36      12      31      21      28      20      21      71
	Longest Int 167.0   105.0    61.0    63.0   408.0    74.0    75.0    36.0    78.0    72.0    56.0    32.0
	 %Clean      90.7    91.0    90.1    89.2    91.8    90.5    91.0    92.1    90.0    92.0    91.9    91.9
	
	
	  2010        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----
	  ON         2591    2222    2884    2614    2434    2656    2490    2579    2496    2452    2625    2522
	
	 Tst2Mail     3.0     3.2     3.0     3.4     3.1     3.0     2.9     3.1     3.0     3.1     3.0     3.3
	 Tst2Lab      1.8     2.0     1.9     1.9     1.9     1.9     1.9     2.0     1.8     1.9     1.9     1.9
	 Lab2Upl      0.1     0.1     0.0     0.1     0.1     0.0     0.1     0.0     0.1     0.0     0.0     0.0
	 Upl2Proc     0.3     0.4     0.3     0.5     0.3     0.3     0.2     0.2     0.2     0.3     0.2     0.4
	 Tst2Upl      1.9     2.1     1.9     1.9     2.0     1.9     2.0     2.0     1.9     1.9     2.0     1.9
	 %Same Day   35.5    39.5    34.0    24.8    30.0    28.6    38.5    30.9    26.0    26.9    31.4    24.0
Tst2Mail %<=5 days   97.2    91.9    97.2    89.6    97.1    97.1    94.0    94.3    96.3    95.2    97.5    92.1
	 %<=7 days   99.8    99.7    99.8    99.6   100.0    99.9    99.7    99.9    99.8    99.9    99.7    98.7
	  #>7 days      4       6       6      11       1       3       7       2       4       3       7      33
	 %<=10 days 100.0    99.9   100.0    99.8   100.0   100.0    99.8   100.0   100.0   100.0   100.0   100.0
	  #>10 days     1       2       0       4       0       1       4       0       1       1       1       1
	Longest Int  83.0    49.0     9.0    15.0     9.0    12.0    41.0     8.0    18.0    23.0    12.0    23.0
	 %Clean      94.3    93.9    93.3    94.3    94.2    94.0    94.8    94.1    93.3    94.9    94.1    94.4
	
	
	  2010        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----
	  MB          166     164     184     166     155     185     164     161     178     149     181     169
	
	 Tst2Mail     3.5     4.2     3.7     3.6     2.8     3.2     3.8     3.3     3.0     3.1     3.1     3.6
	 Tst2Lab      2.0     2.1     2.1     1.9     1.8     2.1     2.7     1.9     1.9     1.6     1.9     2.0
	 Lab2Upl      0.2     0.4     0.2     0.1     0.2     0.2     0.2     0.2     0.1     0.2     0.2     0.1
	 Upl2Proc     0.4     0.6     0.5     0.6     0.3     0.3     0.2     0.2     0.4     0.6     0.2     0.6
	 Tst2Upl      2.2     2.5     2.3     2.0     2.0     2.3     2.9     2.1     1.9     1.8     2.1     2.1
	 %Same Day   16.9     9.1    23.4    24.1    42.6    47.0    36.6    28.0    29.2    24.2    42.5    26.6
Tst2Mail %<=5 days   94.0    76.2    87.0    84.3    96.8    89.2    81.7    90.1    90.4    91.3    90.6    82.2
	 %<=7 days   97.6    98.2    96.2    98.2   100.0    96.8    95.1    98.1    97.2    98.7    96.1    97.0
	  #>7 days      4       3       7       3       0       6       8       3       5       2       7       5
	 %<=10 days  98.2    98.8    97.8    99.4   100.0    99.5    97.6    98.8    99.4    99.3    98.9    97.6
	  #>10 days     3       2       4       1       0       1       4       2       1       1       2       4
	Longest Int  13.0    14.0    13.0    14.0     7.0    20.0    19.0    14.0    18.0    12.0    14.0    14.0
	 %Clean      89.2    87.2    84.2    80.1    86.5    87.0    87.2    87.0    93.8    87.2    89.5    91.1
	
	
	  2010        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----
	  SK           89      70     110      82      91     103      86      79      96      69      82      87
	
	 Tst2Mail     4.8     4.8     4.6     5.5     4.3     4.7     4.4     4.8     5.4     4.7     5.1     5.4
	 Tst2Lab      3.3     2.7     3.1     3.1     2.9     3.0     2.6     3.3     3.7     3.0     3.7     3.2
	 Lab2Upl      0.2     0.3     0.2     0.6     0.2     0.2     0.2     0.2     0.1     0.3     0.0     0.2
	 Upl2Proc     0.5     0.9     0.7     0.7     0.5     0.5     0.6     0.6     0.6     0.4     0.6     0.7
	 Tst2Upl      3.5     3.1     3.3     3.8     3.1     3.3     2.8     3.5     4.0     3.3     3.7     3.5
	 %Same Day    7.9    10.0    12.7     9.8    11.0    11.7    11.6     8.9    10.4    11.6    12.2     6.9
Tst2Mail %<=5 days   67.4    68.6    67.3    50.0    76.9    69.9    74.4    68.4    55.2    69.6    64.6    55.2
	 %<=7 days   96.6    97.1    97.3    90.2    97.8    93.2    94.2    96.2    91.7    91.3    93.9    82.8
	  #>7 days      3       2       3       8       2       7       5       3       8       6       5      15
	 %<=10 days  98.9    97.1    99.1    96.3   100.0    98.1    96.5    98.7    96.9    98.6    97.6    95.4
	  #>10 days     1       2       1       3       0       2       3       1       3       1       2       4
	Longest Int  11.0    12.0    14.0    26.0     9.0    16.0    20.0    17.0    24.0    11.0    13.0    15.0
	 %Clean      86.5    88.6    86.4    84.1    92.3    85.4    87.2    93.7    85.4    85.5    89.0    93.1
	
	
	  2010        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----
	  AB          379     344     404     377     355     377     381     386     349     351     358     335
	
	 Tst2Mail     3.6     3.9     3.7     4.2     3.8     3.8     3.7     3.7     3.7     4.0     4.0     3.7
	 Tst2Lab      2.0     2.3     2.3     2.3     2.3     2.2     2.2     2.1     2.3     2.1     2.5     2.0
	 Lab2Upl      0.1     0.2     0.1     0.1     0.1     0.1     0.1     0.1     0.0     0.1     0.1     0.1
	 Upl2Proc     0.7     0.7     0.6     0.8     0.6     0.6     0.5     0.6     0.5     0.7     0.5     0.5
	 Tst2Upl      2.1     2.5     2.4     2.4     2.4     2.4     2.3     2.2     2.3     2.2     2.6     2.0
	 %Same Day   14.8    15.4    13.6    11.1    16.1    13.5    11.0     9.6    11.7    11.1    13.1    15.8
Tst2Mail %<=5 days   90.0    77.9    86.9    75.6    87.6    85.7    82.4    86.3    88.5    82.6    85.8    86.3
	 %<=7 days   99.2    98.5    99.8    97.6    99.7    98.7    98.7    99.7    99.4    98.3    98.0    97.0
	  #>7 days      3       5       1       9       1       5       5       1       2       6       7      10
	 %<=10 days  99.7    99.7   100.0    99.5   100.0   100.0    99.7   100.0   100.0    99.7    99.7   100.0
	  #>10 days     1       1       0       2       0       0       1       0       0       1       1       0
	Longest Int  15.0    13.0     9.0    15.0     8.0    10.0    11.0    10.0     8.0    12.0    11.0     9.0
	 %Clean      91.8    91.9    92.3    91.5    87.3    93.1    92.7    91.7    91.1    92.3    92.7    92.8
	
	
	  2010        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----
	  BC          255     234     279     266     221     263     257     256     251     241     259     252
	
	 Tst2Mail     3.6     3.6     3.5     4.0     3.4     3.4     3.5     3.5     3.4     3.6     3.5     3.9
	 Tst2Lab      1.8     1.7     1.8     2.0     1.6     1.8     1.7     1.8     1.7     1.6     1.9     1.7
	 Lab2Upl      0.3     0.2     0.3     0.1     0.4     0.2     0.3     0.3     0.1     0.2     0.1     0.4
	 Upl2Proc     0.6     0.8     0.5     0.7     0.4     0.5     0.5     0.5     0.5     0.6     0.5     0.6
	 Tst2Upl      2.1     1.9     2.2     2.1     2.0     2.0     2.0     2.1     1.9     1.9     2.0     2.0
	 %Same Day    4.7     3.8     4.3     4.5     6.3     5.3     5.4     2.7     6.4     4.1     7.7     5.6
Tst2Mail %<=5 days   91.8    84.6    90.0    80.1    92.8    94.3    88.3    90.6    92.0    94.2    92.3    81.7
	 %<=7 days   98.4   100.0    99.3    98.9   100.0    99.2    96.9    99.2    98.8    97.9    98.8    94.4
	  #>7 days      4       0       2       3       0       2       8       2       3       5       3      14
	 %<=10 days  98.8   100.0    99.6    99.6   100.0   100.0    99.6    99.6    99.6    99.2    99.6   100.0
	  #>10 days     3       0       1       1       0       0       1       1       1       2       1       0
	Longest Int  14.0     7.0    11.0    12.0     7.0    10.0    12.0    16.0    13.0    21.0    12.0    10.0
	 %Clean      91.8    91.5    89.6    89.1    90.0    89.4    91.4    90.6    87.6    90.0    88.8    90.1
	
	
	  2010        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----
	  NFLD          1       2       2       2       2       1       1       3       3       3       4       5
	
	 Tst2Mail     7.0     7.5     8.0     7.0     6.0     6.0     3.0     7.0     6.0     5.7     6.0    10.8
	 Tst2Lab      6.0     5.0     5.0     5.5     5.0     5.0     3.0     4.7     5.3     3.7     5.5     6.0
	 Lab2Upl      0.0     0.5     0.5     0.5     0.0     1.0     0.0     1.0     0.3     1.3     0.0     1.0
	 Upl2Proc     0.0     0.0     1.0     0.0     0.0     0.0     0.0     0.0     0.3     0.3     0.0     1.0
	 Tst2Upl      6.0     5.5     5.5     6.0     5.0     6.0     3.0     5.7     5.7     5.0     5.5     7.0
	 %Same Day    0.0     0.0     0.0     0.0     0.0     0.0   100.0    33.3    33.3     0.0    50.0     0.0
Tst2Mail %<=5 days    0.0     0.0     0.0     0.0     0.0     0.0   100.0    66.7     0.0    33.3    25.0     0.0
	 %<=7 days  100.0    50.0    50.0    50.0   100.0   100.0   100.0    66.7   100.0   100.0   100.0    20.0
	  #>7 days      0       1       1       1       0       0       0       1       0       0       0       4
	 %<=10 days 100.0   100.0   100.0   100.0   100.0   100.0   100.0    66.7   100.0   100.0   100.0    60.0
	  #>10 days     0       0       0       0       0       0       0       1       0       0       0       2
	Longest Int   7.0     9.0     9.0     8.0     6.0     6.0     3.0    11.0     6.0     6.0     7.0    19.0
	 %Clean     100.0   100.0   100.0   100.0   100.0   100.0   100.0   100.0    66.7   100.0   100.0    80.0