Performance Scorecard as of: 10-Jan-10 2009 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- CANADA 8796 8167 8824 8670 8310 8360 8877 8102 8333 8569 8281 8445 Tst2Mail 3.9 3.9 3.6 3.5 3.2 3.2 2.9 3.0 3.2 3.1 3.2 3.3 Tst2Lab 2.1 2.1 2.1 2.1 2.0 2.0 1.9 1.9 2.0 1.9 2.0 2.0 Lab2Upl 0.3 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2 Upl2Proc 0.4 0.4 0.4 0.4 0.3 0.3 0.3 0.3 0.3 0.3 0.3 0.4 Tst2Upl 2.3 2.3 2.3 2.3 2.2 2.2 2.1 2.1 2.3 2.1 2.2 2.2 %Same Day 11.2 11.3 25.9 30.4 36.6 38.9 44.0 36.5 37.3 38.6 39.2 28.6 Tst2Mail %<=5 days 83.3 83.4 87.5 84.4 90.8 92.5 94.1 94.7 92.0 91.9 93.5 91.1 %<=7 days 97.0 97.3 97.5 97.1 98.4 98.6 99.0 98.9 98.7 98.8 98.8 98.4 #>7 days 266 218 220 252 132 114 88 86 108 107 102 131 %<=10 days 99.0 99.4 99.2 99.2 99.4 99.6 99.7 99.6 99.5 99.6 99.6 99.5 #>10 days 90 50 69 66 52 31 23 31 43 34 31 40 Longest Int 93.0 73.0 137.0 119.0 110.0 36.0 36.0 83.0 133.0 61.0 157.0 31.0 %Clean 92.1 90.4 90.3 90.6 90.7 90.8 90.5 90.8 90.3 91.9 92.8 92.6 2009 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ADLIC 425 373 419 424 383 397 424 369 393 409 395 407 Tst2Mail 3.6 3.5 3.4 3.0 2.9 2.4 2.2 2.4 2.4 2.6 2.8 2.6 Tst2Lab 1.7 1.7 1.7 1.7 1.5 1.5 1.4 1.6 1.5 1.4 1.7 1.6 Lab2Upl 0.5 0.4 0.4 0.4 0.3 0.2 0.2 0.2 0.1 0.4 0.1 0.2 Upl2Proc 0.2 0.2 0.2 0.2 0.2 0.2 0.1 0.1 0.1 0.2 0.2 0.1 Tst2Upl 2.2 2.1 2.1 2.0 1.8 1.6 1.6 1.8 1.6 1.7 1.8 1.8 %Same Day 11.1 4.8 26.3 35.8 35.2 54.9 60.6 52.3 54.7 47.9 49.9 40.8 Tst2Mail %<=5 days 84.5 85.5 83.8 86.8 90.3 96.0 98.3 96.7 93.6 93.6 93.7 94.8 %<=7 days 93.2 96.8 96.7 97.4 98.2 98.5 99.3 99.5 98.5 98.8 99.2 98.8 #>7 days 29 12 14 11 7 6 3 2 6 5 3 5 %<=10 days 97.4 98.1 99.3 99.1 98.7 99.0 99.5 99.7 99.2 99.3 99.5 99.8 #>10 days 11 7 3 4 5 4 2 1 3 3 2 1 Longest Int 20.0 34.0 36.0 26.0 37.0 28.0 36.0 13.0 44.0 38.0 53.0 13.0 %Clean 91.5 90.1 88.8 88.2 88.0 87.4 90.3 90.5 90.1 90.7 91.9 89.9 2009 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ON..BC 3629 3177 3506 3589 3304 3589 3657 3318 3466 3517 3378 3520 Tst2Mail 3.6 3.6 3.3 3.4 3.1 3.1 2.9 3.1 3.2 3.0 3.0 3.4 Tst2Lab 2.1 2.1 2.0 2.1 2.0 2.0 1.9 2.0 2.0 2.0 2.0 2.0 Lab2Upl 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.1 Upl2Proc 0.5 0.5 0.6 0.4 0.2 0.3 0.2 0.3 0.4 0.3 0.3 0.5 Tst2Upl 2.1 2.1 2.1 2.1 2.1 2.1 2.0 2.0 2.1 2.0 2.1 2.0 %Same Day 19.1 21.9 29.2 25.6 37.6 37.0 43.9 30.9 29.3 38.5 35.7 18.9 Tst2Mail %<=5 days 88.7 86.7 93.3 88.7 93.5 95.6 95.5 95.8 94.9 94.6 96.7 93.8 %<=7 days 98.9 99.1 99.3 99.2 99.2 99.6 99.6 99.5 99.6 99.5 99.6 99.1 #>7 days 41 29 26 30 25 15 16 15 14 19 14 31 %<=10 days 99.7 99.9 99.7 99.9 99.7 99.9 99.9 99.8 99.8 99.8 99.9 99.7 #>10 days 12 4 9 5 9 3 4 5 7 7 4 11 Longest Int 24.0 19.0 18.0 15.0 36.0 15.0 25.0 28.0 21.0 52.0 24.0 19.0 %Clean 92.9 91.4 91.8 91.9 92.7 92.7 92.6 93.2 92.7 93.0 94.0 93.6 2009 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- MB..BC 970 814 905 916 885 918 966 855 910 897 860 938 Tst2Mail 4.2 4.2 3.9 3.9 3.8 3.7 3.5 3.3 3.7 3.6 3.7 3.9 Tst2Lab 2.2 2.2 2.1 2.2 2.2 2.1 2.0 2.0 2.1 2.1 2.2 2.1 Lab2Upl 0.2 0.2 0.2 0.1 0.2 0.1 0.2 0.1 0.2 0.2 0.1 0.1 Upl2Proc 0.7 0.7 0.8 0.5 0.5 0.5 0.5 0.5 0.6 0.5 0.5 0.7 Tst2Upl 2.5 2.3 2.3 2.4 2.4 2.3 2.2 2.1 2.3 2.3 2.4 2.3 %Same Day 6.4 7.9 9.2 11.8 13.1 14.2 16.0 15.2 13.0 16.7 16.0 8.3 Tst2Mail %<=5 days 77.6 79.0 84.4 80.3 85.3 89.9 89.2 92.9 89.5 87.2 90.5 86.5 %<=7 days 96.7 97.2 97.8 97.4 97.7 98.5 98.6 99.2 98.9 98.2 98.4 97.7 #>7 days 32 23 20 24 20 14 14 7 10 16 14 22 %<=10 days 99.1 99.8 99.3 99.6 99.2 99.7 99.7 99.9 99.5 99.4 99.5 99.0 #>10 days 9 2 6 4 7 3 3 1 5 5 4 9 Longest Int 24.0 13.0 15.0 15.0 36.0 15.0 25.0 11.0 21.0 14.0 24.0 15.0 %Clean 90.7 89.7 89.1 90.3 90.8 90.7 90.2 89.6 90.1 90.0 92.6 91.4 2009 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- PEI 133 107 123 120 112 115 121 97 120 107 115 111 Tst2Mail 3.4 3.4 2.4 2.6 2.4 2.4 1.8 1.7 1.8 1.8 2.3 1.8 Tst2Lab 1.1 1.0 0.7 0.9 0.5 0.7 0.7 0.9 0.6 0.7 1.0 0.7 Lab2Upl 0.8 0.8 0.3 0.4 0.5 0.1 0.2 0.1 0.1 0.1 0.1 0.1 Upl2Proc 0.3 0.2 0.1 0.2 0.2 0.4 0.1 0.1 0.1 0.2 0.2 0.0 Tst2Upl 1.9 1.7 1.0 1.3 1.0 0.8 0.8 1.0 0.8 0.8 1.1 0.8 %Same Day 8.3 3.7 16.3 22.5 23.2 35.7 43.0 46.4 46.7 33.6 40.0 28.8 Tst2Mail %<=5 days 87.2 86.9 92.7 89.2 92.0 92.2 98.3 99.0 97.5 98.1 96.5 99.1 %<=7 days 90.2 93.5 98.4 95.8 96.4 96.5 99.2 99.0 98.3 100.0 99.1 100.0 #>7 days 13 7 2 5 4 4 1 1 2 0 1 0 %<=10 days 94.0 96.3 100.0 98.3 98.2 97.4 99.2 100.0 99.2 100.0 99.1 100.0 #>10 days 8 4 0 2 2 3 1 0 1 0 1 0 Longest Int 17.0 34.0 10.0 26.0 37.0 28.0 36.0 10.0 44.0 6.0 53.0 6.0 %Clean 94.7 91.6 92.7 96.7 91.1 91.3 94.2 96.9 95.0 95.3 97.4 94.6 2009 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- NS 141 124 147 148 141 134 146 142 129 160 140 145 Tst2Mail 4.3 3.9 4.8 3.6 3.4 2.7 2.6 3.0 3.3 3.4 3.5 3.3 Tst2Lab 2.3 2.2 2.4 2.1 2.0 1.9 1.8 1.9 2.1 1.7 2.1 2.1 Lab2Upl 0.5 0.2 0.7 0.5 0.4 0.4 0.3 0.4 0.2 0.8 0.3 0.4 Upl2Proc 0.3 0.2 0.3 0.2 0.2 0.1 0.2 0.2 0.1 0.3 0.2 0.2 Tst2Upl 2.8 2.4 3.3 2.6 2.4 2.3 2.0 2.3 2.3 2.6 2.4 2.5 %Same Day 9.2 3.2 20.4 36.5 32.6 59.7 58.9 44.4 52.7 40.6 48.6 32.4 Tst2Mail %<=5 days 75.9 81.5 66.0 79.1 84.4 95.5 97.3 94.4 84.5 86.9 87.1 89.4 %<=7 days 90.8 96.8 91.8 97.3 97.9 99.2 99.3 99.3 96.9 98.1 98.6 97.9 #>7 days 13 4 12 4 3 1 1 1 4 3 2 3 %<=10 days 97.9 97.6 98.0 99.3 97.9 99.2 100.0 99.3 98.4 98.8 99.3 99.3 #>10 days 3 3 3 1 3 1 0 1 2 2 1 1 Longest Int 20.0 13.0 36.0 13.0 11.0 14.0 9.0 13.0 21.0 38.0 27.0 13.0 %Clean 86.5 85.5 83.0 80.4 83.0 82.8 84.9 86.6 86.0 85.0 82.9 86.2 2009 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- NB 151 142 149 156 130 148 157 130 144 142 140 151 Tst2Mail 3.3 3.4 2.9 2.7 2.6 2.1 2.1 2.3 2.2 2.2 2.4 2.5 Tst2Lab 1.7 1.9 1.8 1.8 1.7 1.6 1.6 1.8 1.7 1.5 1.8 1.8 Lab2Upl 0.2 0.2 0.1 0.2 0.1 0.0 0.1 0.1 0.0 0.1 0.0 0.1 Upl2Proc 0.2 0.1 0.2 0.2 0.1 0.1 0.1 0.0 0.1 0.0 0.1 0.1 Tst2Upl 1.9 2.1 2.0 1.9 1.9 1.7 1.7 1.9 1.7 1.6 1.8 1.8 %Same Day 15.2 7.0 40.3 45.5 48.5 65.5 75.8 65.4 63.2 66.9 59.3 57.6 Tst2Mail %<=5 days 90.1 88.0 94.0 92.3 95.4 99.3 99.4 97.7 98.6 97.9 97.9 96.7 %<=7 days 98.0 99.3 100.0 98.7 100.0 99.3 99.4 100.0 100.0 98.6 100.0 98.7 #>7 days 3 1 0 2 0 1 1 0 0 2 0 2 %<=10 days 100.0 100.0 100.0 99.4 100.0 100.0 99.4 100.0 100.0 99.3 100.0 100.0 #>10 days 0 0 0 1 0 0 1 0 0 1 0 0 Longest Int 9.0 10.0 7.0 23.0 6.0 8.0 21.0 7.0 6.0 21.0 7.0 9.0 %Clean 93.4 93.0 91.3 89.1 90.8 88.5 92.4 90.0 89.6 93.7 96.4 90.1 2009 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- QC 4740 4614 4896 4654 4620 4372 4793 4413 4471 4641 4507 4516 Tst2Mail 4.2 4.1 3.9 3.7 3.4 3.3 3.0 3.1 3.3 3.2 3.3 3.3 Tst2Lab 2.1 2.1 2.2 2.2 1.9 2.0 1.9 1.9 2.1 1.9 2.0 2.0 Lab2Upl 0.4 0.3 0.4 0.3 0.4 0.3 0.3 0.3 0.4 0.3 0.4 0.3 Upl2Proc 0.4 0.4 0.3 0.4 0.4 0.4 0.3 0.3 0.3 0.3 0.3 0.3 Tst2Upl 2.5 2.4 2.5 2.5 2.3 2.4 2.2 2.1 2.4 2.2 2.4 2.3 %Same Day 5.1 4.5 23.5 33.6 35.9 39.0 42.6 39.5 42.0 38.0 40.9 35.0 Tst2Mail %<=5 days 79.1 81.0 83.6 80.8 89.0 89.7 92.7 93.8 89.7 89.8 91.1 88.7 %<=7 days 95.9 96.2 96.3 95.5 97.9 97.9 98.6 98.5 98.1 98.2 98.1 97.9 #>7 days 195 176 179 209 98 93 68 67 87 82 84 94 %<=10 days 98.6 99.2 98.8 98.8 99.2 99.5 99.6 99.5 99.3 99.5 99.4 99.4 #>10 days 67 39 57 56 38 24 17 23 33 24 25 28 Longest Int 93.0 73.0 137.0 119.0 110.0 36.0 33.0 83.0 133.0 61.0 157.0 31.0 %Clean 91.5 89.8 89.3 89.8 89.4 89.6 89.0 89.0 88.5 91.1 92.0 92.2 2009 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ON 2659 2363 2601 2673 2419 2671 2691 2463 2556 2620 2518 2582 Tst2Mail 3.4 3.4 3.1 3.2 2.8 2.9 2.7 3.0 3.0 2.8 2.8 3.2 Tst2Lab 2.0 2.0 2.0 2.0 2.0 2.0 1.9 2.0 1.9 1.9 1.9 1.9 Lab2Upl 0.1 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Upl2Proc 0.5 0.5 0.5 0.3 0.1 0.2 0.1 0.2 0.3 0.3 0.2 0.5 Tst2Upl 2.0 2.1 2.1 2.1 2.0 2.1 1.9 2.0 2.0 2.0 1.9 1.9 %Same Day 23.7 26.7 36.2 30.4 46.6 44.8 53.8 36.3 35.1 45.9 42.4 22.8 Tst2Mail %<=5 days 92.7 89.3 96.4 91.6 96.5 97.6 97.8 96.8 96.8 97.1 98.8 96.5 %<=7 days 99.7 99.7 99.8 99.8 99.8 100.0 99.9 99.7 99.8 99.9 100.0 99.7 #>7 days 9 6 6 6 5 1 2 8 4 3 0 9 %<=10 days 99.9 99.9 99.9 100.0 99.9 100.0 100.0 99.8 99.9 99.9 100.0 99.9 #>10 days 3 2 3 1 2 0 1 4 2 2 0 2 Longest Int 20.0 19.0 18.0 12.0 33.0 8.0 19.0 28.0 12.0 52.0 7.0 19.0 %Clean 93.7 92.0 92.8 92.4 93.4 93.4 93.5 94.5 93.6 94.0 94.4 94.3 2009 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- MB 178 162 162 189 178 166 183 162 169 178 180 183 Tst2Mail 4.2 3.9 4.0 3.9 3.8 3.5 3.2 3.2 3.4 3.4 3.4 3.4 Tst2Lab 2.4 2.4 2.6 2.3 2.2 2.2 2.1 1.8 2.1 2.1 2.2 1.8 Lab2Upl 0.3 0.2 0.2 0.2 0.2 0.1 0.1 0.2 0.1 0.1 0.1 0.2 Upl2Proc 0.3 0.4 0.6 0.4 0.2 0.3 0.3 0.3 0.5 0.4 0.4 0.5 Tst2Upl 2.7 2.6 2.8 2.5 2.5 2.3 2.2 2.1 2.3 2.3 2.3 2.0 %Same Day 15.2 21.6 27.8 34.4 32.0 32.5 38.3 25.9 30.2 37.1 31.1 15.8 Tst2Mail %<=5 days 79.8 83.3 85.8 77.8 87.1 88.6 89.6 90.7 89.9 91.0 92.2 92.9 %<=7 days 93.8 96.9 94.4 95.2 96.6 97.6 96.2 97.5 97.6 97.2 96.7 97.8 #>7 days 11 5 9 9 6 4 7 4 4 5 6 4 %<=10 days 98.3 98.8 97.5 98.4 98.3 98.8 99.5 100.0 98.8 100.0 98.9 100.0 #>10 days 3 2 4 3 3 2 1 0 2 0 2 0 Longest Int 24.0 13.0 15.0 15.0 36.0 15.0 19.0 10.0 14.0 9.0 14.0 10.0 %Clean 93.3 91.4 89.5 95.2 90.4 93.4 92.3 90.1 89.3 89.3 92.2 90.7 2009 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- SK 104 91 102 94 108 109 87 91 95 93 83 103 Tst2Mail 5.9 5.2 4.8 4.9 4.7 4.3 4.1 4.0 4.6 4.7 4.5 5.4 Tst2Lab 3.5 3.1 2.8 3.3 3.0 2.8 2.6 2.5 2.8 3.1 2.9 3.3 Lab2Upl 0.6 0.3 0.3 0.1 0.1 0.2 0.2 0.1 0.3 0.1 0.2 0.3 Upl2Proc 0.7 0.7 0.9 0.5 0.6 0.5 0.6 0.6 0.7 0.6 0.5 0.7 Tst2Upl 4.1 3.4 3.1 3.5 3.2 3.0 2.8 2.6 3.1 3.3 3.3 3.8 %Same Day 2.9 4.4 3.9 3.2 10.2 6.4 11.5 14.3 13.7 14.0 13.3 6.8 Tst2Mail %<=5 days 39.4 58.2 66.7 60.6 65.7 83.5 81.6 83.5 75.8 72.0 83.1 63.1 %<=7 days 83.7 93.4 96.1 96.8 94.4 95.4 97.7 98.9 95.8 93.5 96.4 89.3 #>7 days 17 6 4 3 6 5 2 1 4 6 3 11 %<=10 days 96.2 100.0 99.0 100.0 96.3 99.1 98.9 98.9 97.9 96.8 98.8 95.1 #>10 days 4 0 1 0 4 1 1 1 2 3 1 5 Longest Int 18.0 10.0 11.0 9.0 19.0 15.0 12.0 11.0 21.0 14.0 24.0 15.0 %Clean 87.5 90.1 86.3 94.7 84.3 86.2 87.4 90.1 93.7 82.8 91.6 86.4 2009 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- AB 404 347 362 380 359 379 417 361 383 358 356 362 Tst2Mail 4.3 4.2 3.8 3.9 3.7 3.8 3.5 3.3 3.6 3.5 3.7 4.1 Tst2Lab 2.3 2.2 2.0 2.1 2.1 2.2 2.1 2.0 2.1 2.1 2.3 2.3 Lab2Upl 0.1 0.1 0.1 0.1 0.2 0.1 0.1 0.1 0.1 0.1 0.0 0.1 Upl2Proc 0.8 0.9 0.9 0.6 0.6 0.6 0.6 0.5 0.6 0.5 0.5 0.8 Tst2Upl 2.5 2.2 2.1 2.2 2.3 2.3 2.2 2.1 2.2 2.2 2.3 2.4 %Same Day 6.2 4.3 6.6 7.9 10.9 15.0 14.9 17.2 10.7 17.6 16.6 9.1 Tst2Mail %<=5 days 78.7 78.7 87.0 82.4 87.7 90.8 90.2 93.6 90.3 88.3 91.9 85.1 %<=7 days 99.3 97.7 99.4 97.4 98.9 98.9 99.5 100.0 100.0 99.2 99.2 98.3 #>7 days 3 8 2 10 4 4 2 0 0 3 3 6 %<=10 days 99.5 100.0 100.0 99.7 100.0 100.0 100.0 100.0 100.0 99.7 100.0 99.2 #>10 days 2 0 0 1 0 0 0 0 0 1 0 3 Longest Int 20.0 9.0 9.0 11.0 10.0 10.0 9.0 7.0 7.0 11.0 8.0 13.0 %Clean 90.8 90.5 90.1 89.2 93.3 91.3 90.9 92.0 89.8 89.9 94.7 93.1 2009 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- BC 284 214 279 253 240 264 279 241 263 268 241 290 Tst2Mail 3.6 3.8 3.7 3.6 3.6 3.4 3.4 3.2 3.6 3.5 3.6 3.5 Tst2Lab 1.5 1.6 1.6 1.9 1.9 1.7 1.7 1.7 2.0 1.7 1.9 1.7 Lab2Upl 0.2 0.3 0.4 0.2 0.2 0.2 0.3 0.2 0.2 0.2 0.3 0.1 Upl2Proc 0.7 0.8 0.8 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.7 Tst2Upl 1.7 1.9 2.0 2.1 2.1 1.9 2.1 2.0 2.2 2.0 2.3 1.8 %Same Day 2.5 4.7 3.6 4.0 3.8 4.5 4.7 5.4 4.9 3.0 5.0 3.1 Tst2Mail %<=5 days 88.7 85.0 86.7 86.6 89.2 92.0 90.0 96.7 92.8 88.4 89.6 92.4 %<=7 days 99.6 98.1 98.2 99.2 98.3 99.6 98.9 99.2 99.2 99.3 99.2 99.7 #>7 days 1 4 5 2 4 1 3 2 2 2 2 1 %<=10 days 100.0 100.0 99.6 100.0 100.0 100.0 99.6 100.0 99.6 99.6 99.6 99.7 #>10 days 0 0 1 0 0 0 1 0 1 1 1 1 Longest Int 9.0 10.0 12.0 8.0 8.0 9.0 25.0 9.0 11.0 11.0 14.0 11.0 %Clean 90.1 86.9 88.5 86.6 90.4 90.2 88.5 85.5 89.7 92.9 90.0 91.4 2009 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- NFLD 2 3 3 3 3 2 3 2 3 2 1 2 Tst2Mail 7.5 6.0 6.3 7.7 8.0 6.5 6.3 11.0 7.3 7.5 8.0 7.5 Tst2Lab 5.5 5.0 4.3 6.7 4.7 5.5 4.7 8.5 5.3 5.5 6.0 5.0 Lab2Upl 0.0 0.0 0.0 0.3 0.3 0.5 0.0 0.0 0.3 0.5 0.0 0.5 Upl2Proc 0.0 0.0 0.0 0.3 0.0 0.0 0.0 0.0 0.0 0.0 1.0 0.0 Tst2Upl 5.5 5.0 4.3 7.0 5.0 6.0 4.7 8.5 5.7 6.0 6.0 5.5 %Same Day 0.0 66.7 0.0 0.0 33.3 0.0 33.3 0.0 0.0 0.0 0.0 0.0 Tst2Mail %<=5 days 50.0 66.7 66.7 33.3 0.0 0.0 33.3 0.0 0.0 0.0 0.0 0.0 %<=7 days 50.0 66.7 66.7 33.3 33.3 100.0 66.7 0.0 66.7 50.0 0.0 50.0 #>7 days 1 1 1 2 2 0 1 2 1 1 1 1 %<=10 days 100.0 100.0 100.0 66.7 100.0 100.0 100.0 0.0 100.0 100.0 100.0 100.0 #>10 days 0 0 0 1 0 0 0 2 0 0 0 0 Longest Int 10.0 10.0 9.0 11.0 9.0 7.0 9.0 11.0 9.0 8.0 8.0 9.0 %Clean 50.0 66.7 66.7 66.7 66.7 50.0 100.0 100.0 100.0 100.0 0.0 100.0