Performance Scorecard as of: 10-Jan-09 2008 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- CANADA 9268 8540 8845 9037 9055 8486 8739 8263 8596 9133 8235 8690 Tst2Mail 4.3 4.4 4.7 3.6 3.6 3.7 3.5 3.6 3.7 3.7 3.6 4.2 Tst2Lab 2.1 2.1 2.2 2.0 2.0 2.1 2.0 1.9 2.1 2.0 2.0 2.2 Lab2Upl 0.7 0.7 0.7 0.5 0.3 0.2 0.2 0.2 0.2 0.3 0.2 0.3 Upl2Proc 0.3 0.5 0.4 0.3 0.4 0.3 0.3 0.3 0.4 0.4 0.4 0.5 Tst2Upl 2.8 2.8 2.9 2.5 2.2 2.3 2.3 2.2 2.3 2.2 2.2 2.5 %Same Day 10.7 11.9 11.5 21.5 17.7 18.3 22.9 22.5 22.2 19.5 18.5 10.7 Tst2Mail %<=5 days 77.0 72.3 67.7 87.6 86.0 85.9 88.9 88.3 88.1 83.1 87.5 79.7 %<=7 days 93.9 94.5 90.2 96.5 97.9 97.7 98.0 98.1 97.8 97.3 97.8 94.8 #>7 days 567 470 864 313 186 196 172 159 192 250 180 450 %<=10 days 98.0 98.5 97.9 98.8 99.6 99.5 99.2 99.2 99.0 99.3 99.4 98.4 #>10 days 183 132 187 110 37 43 69 67 85 68 53 140 Longest Int 62.0 72.0 23.0 56.0 46.0 90.0 140.0 146.0 82.0 117.0 54.0 117.0 %Clean 92.0 91.5 91.8 92.2 91.6 92.6 93.0 92.9 92.0 92.1 92.2 92.5 2008 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ADLIC 436 431 419 406 427 395 419 397 394 415 366 423 Tst2Mail 3.6 3.3 4.0 3.0 3.1 3.9 3.6 3.0 3.2 3.5 3.3 4.3 Tst2Lab 1.7 1.5 1.9 1.6 1.5 1.6 1.6 1.5 1.6 1.4 1.6 2.0 Lab2Upl 0.2 0.2 0.2 0.3 0.2 0.4 0.3 0.3 0.3 0.9 0.5 0.3 Upl2Proc 0.1 0.2 0.2 0.2 0.1 0.2 0.2 0.1 0.2 0.3 0.2 0.4 Tst2Upl 1.9 1.8 2.1 1.8 1.7 2.0 1.9 1.8 1.9 2.3 2.1 2.3 %Same Day 2.5 18.1 7.2 18.7 17.8 13.7 23.2 31.7 36.0 31.3 20.2 5.4 Tst2Mail %<=5 days 86.5 88.4 77.6 91.6 91.6 84.6 89.3 92.7 90.8 87.2 92.1 76.3 %<=7 days 97.7 98.6 97.4 97.3 97.2 94.4 96.2 98.0 94.9 96.4 96.2 89.1 #>7 days 10 6 11 11 12 22 16 8 20 15 14 46 %<=10 days 99.8 99.8 98.3 99.3 99.5 97.2 98.3 99.0 96.4 97.8 98.1 94.3 #>10 days 1 1 7 3 2 11 7 4 14 9 7 24 Longest Int 12.0 12.0 14.0 15.0 11.0 90.0 140.0 69.0 70.0 117.0 54.0 17.0 %Clean 92.7 90.0 88.8 91.4 89.7 92.2 90.9 90.9 88.8 88.7 83.9 83.9 2008 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ON..BC 3930 3298 3465 3688 3604 3505 3605 3374 3460 3762 3267 3585 Tst2Mail 3.5 4.1 3.6 3.2 3.4 3.2 3.4 3.6 3.5 3.7 3.6 3.8 Tst2Lab 2.2 2.4 2.2 2.0 2.0 2.0 2.1 2.0 2.1 2.0 2.0 2.1 Lab2Upl 0.1 0.2 0.1 0.1 0.1 0.1 0.1 0.2 0.1 0.1 0.1 0.1 Upl2Proc 0.3 0.7 0.5 0.3 0.4 0.3 0.4 0.4 0.5 0.6 0.6 0.7 Tst2Upl 2.2 2.6 2.3 2.1 2.1 2.1 2.2 2.2 2.2 2.1 2.1 2.2 %Same Day 20.8 19.3 25.3 24.9 26.3 25.8 25.3 23.9 20.1 18.2 18.2 17.3 Tst2Mail %<=5 days 92.7 71.7 87.3 94.9 90.1 94.3 91.8 88.4 89.7 84.7 89.6 84.8 %<=7 days 99.2 97.1 98.8 99.1 99.3 99.6 99.3 98.9 99.3 99.0 99.4 97.5 #>7 days 33 95 41 33 27 14 26 37 23 38 18 88 %<=10 days 99.7 99.5 99.9 99.7 99.9 99.9 99.6 99.4 99.9 99.8 99.8 99.9 #>10 days 13 15 4 11 3 3 15 20 5 9 6 5 Longest Int 29.0 49.0 23.0 56.0 30.0 23.0 25.0 146.0 12.0 24.0 27.0 36.0 %Clean 93.0 92.2 92.9 93.4 93.3 93.7 93.4 93.3 93.7 93.3 93.8 93.9 2008 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- MB..BC 998 912 902 953 923 921 945 872 916 963 845 946 Tst2Mail 4.0 4.5 4.0 3.7 3.7 3.8 3.9 4.4 4.1 4.2 4.2 4.4 Tst2Lab 2.3 2.3 2.3 2.1 2.0 2.1 2.2 2.0 2.2 2.2 2.2 2.3 Lab2Upl 0.1 0.3 0.2 0.2 0.2 0.1 0.2 0.7 0.2 0.3 0.2 0.2 Upl2Proc 0.5 0.9 0.7 0.5 0.6 0.6 0.6 0.7 0.8 0.7 0.8 0.9 Tst2Upl 2.4 2.6 2.4 2.3 2.1 2.3 2.4 2.6 2.3 2.5 2.3 2.5 %Same Day 6.3 5.2 6.8 8.7 10.3 6.9 5.8 7.3 6.9 7.6 5.4 5.9 Tst2Mail %<=5 days 84.5 67.8 80.7 88.1 82.0 86.1 83.4 80.3 78.3 76.0 79.2 72.8 %<=7 days 97.2 94.2 97.2 97.7 98.3 98.5 97.9 97.0 97.8 96.8 98.2 96.3 #>7 days 28 53 25 22 16 14 20 26 20 31 15 35 %<=10 days 98.8 99.0 99.9 99.3 99.9 99.7 98.8 98.7 99.7 99.1 99.5 99.7 #>10 days 12 9 1 7 1 3 11 11 3 9 4 3 Longest Int 29.0 49.0 11.0 14.0 13.0 23.0 18.0 146.0 12.0 24.0 14.0 36.0 %Clean 90.2 90.4 90.5 90.7 90.1 90.3 89.6 90.0 90.1 90.9 93.1 92.1 2008 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- PEI 127 116 123 123 122 107 120 121 115 122 99 111 Tst2Mail 3.1 2.7 2.9 2.4 2.2 3.5 2.9 2.9 2.3 2.2 2.3 3.0 Tst2Lab 0.9 0.6 1.0 0.7 0.6 0.6 0.9 0.8 0.8 0.4 0.5 0.8 Lab2Upl 0.3 0.4 0.2 0.5 0.3 0.4 0.3 0.5 0.2 0.5 0.5 0.3 Upl2Proc 0.1 0.1 0.2 0.2 0.2 0.2 0.2 0.1 0.1 0.2 0.2 0.3 Tst2Upl 1.2 1.0 1.2 1.1 0.9 0.9 1.2 1.3 1.0 0.9 1.1 1.1 %Same Day 1.6 6.9 4.9 7.3 11.5 6.5 15.0 21.5 20.0 17.2 14.1 3.6 Tst2Mail %<=5 days 88.2 94.0 87.8 95.1 96.7 93.5 88.3 90.9 95.7 94.3 96.0 91.9 %<=7 days 96.1 99.1 99.2 97.6 98.4 94.4 97.5 96.7 96.5 97.5 100.0 98.2 #>7 days 5 1 1 3 2 6 3 4 4 3 0 2 %<=10 days 100.0 100.0 100.0 100.0 100.0 96.3 99.2 98.3 97.4 99.2 100.0 100.0 #>10 days 0 0 0 0 0 4 1 2 3 1 0 0 Longest Int 10.0 8.0 8.0 10.0 8.0 90.0 43.0 69.0 23.0 12.0 7.0 9.0 %Clean 97.6 96.6 95.1 93.5 95.1 92.5 95.0 94.2 93.9 91.0 71.7 75.7 2008 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- NS 152 156 146 138 148 153 146 131 142 139 135 157 Tst2Mail 4.0 3.4 4.6 3.6 3.7 4.6 4.3 3.8 4.3 5.1 4.5 5.2 Tst2Lab 2.0 1.8 2.2 2.2 2.1 2.2 2.1 2.0 2.1 1.9 2.3 2.6 Lab2Upl 0.2 0.2 0.3 0.2 0.2 0.6 0.5 0.4 0.7 2.1 0.7 0.4 Upl2Proc 0.2 0.3 0.3 0.2 0.2 0.2 0.3 0.1 0.3 0.3 0.2 0.6 Tst2Upl 2.2 2.0 2.6 2.4 2.3 2.9 2.6 2.4 2.7 4.0 3.1 3.0 %Same Day 3.3 21.2 5.5 21.7 18.2 10.5 21.9 29.0 35.9 38.8 21.5 7.6 Tst2Mail %<=5 days 84.2 88.5 70.5 85.5 85.8 73.9 80.1 88.5 83.1 82.0 82.8 63.7 %<=7 days 97.4 98.1 94.5 94.2 95.3 90.2 91.8 96.9 90.1 92.8 91.0 81.5 #>7 days 4 3 8 8 7 15 12 4 14 10 12 29 %<=10 days 99.3 99.4 95.2 97.8 98.6 95.4 96.6 98.5 93.0 95.0 95.5 87.9 #>10 days 1 1 7 3 2 7 5 2 10 7 6 19 Longest Int 12.0 12.0 14.0 15.0 11.0 15.0 31.0 26.0 70.0 117.0 54.0 17.0 %Clean 88.8 85.3 82.2 89.1 85.1 92.2 84.9 84.7 81.7 86.3 86.7 79.6 2008 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- NB 157 159 150 145 157 135 153 145 137 154 132 155 Tst2Mail 3.8 3.5 4.2 2.9 3.1 3.4 3.5 2.4 2.7 3.0 3.0 4.2 Tst2Lab 2.0 1.9 2.2 1.7 1.6 1.7 1.6 1.6 1.7 1.6 1.6 2.1 Lab2Upl 0.2 0.2 0.2 0.1 0.2 0.2 0.0 0.1 0.1 0.2 0.1 0.2 Upl2Proc 0.1 0.2 0.1 0.2 0.1 0.2 0.1 0.1 0.1 0.3 0.1 0.2 Tst2Upl 2.2 2.1 2.4 1.8 1.8 1.9 1.6 1.6 1.8 1.8 1.8 2.3 %Same Day 2.5 23.3 10.7 25.5 22.3 23.0 30.7 42.8 49.6 35.7 23.5 4.5 Tst2Mail %<=5 days 87.3 84.3 76.0 94.5 93.0 89.6 98.7 97.9 94.9 86.4 98.5 77.9 %<=7 days 99.4 98.7 98.7 100.0 98.1 99.3 99.3 100.0 98.5 98.7 98.5 90.3 #>7 days 1 2 2 0 3 1 1 0 2 2 2 15 %<=10 days 100.0 100.0 100.0 100.0 100.0 100.0 99.3 100.0 99.3 99.4 99.2 96.8 #>10 days 0 0 0 0 0 0 1 0 1 1 1 5 Longest Int 9.0 8.0 9.0 7.0 9.0 9.0 140.0 6.0 26.0 14.0 21.0 12.0 %Clean 92.4 89.9 90.0 91.7 89.8 91.9 93.5 93.8 92.0 89.0 90.2 94.2 2008 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- QC 4898 4807 4957 4939 5020 4586 4711 4488 4740 4950 4598 4678 Tst2Mail 5.0 4.6 5.5 3.9 3.9 4.0 3.7 3.6 3.8 3.8 3.7 4.5 Tst2Lab 2.2 2.0 2.3 2.0 2.0 2.1 2.0 1.9 2.1 2.0 2.0 2.3 Lab2Upl 1.2 1.1 1.1 0.8 0.4 0.3 0.3 0.3 0.3 0.3 0.3 0.4 Upl2Proc 0.4 0.4 0.4 0.3 0.4 0.3 0.3 0.2 0.3 0.3 0.3 0.3 Tst2Upl 3.3 3.1 3.4 2.8 2.4 2.4 2.3 2.2 2.5 2.3 2.3 2.7 %Same Day 3.3 6.3 2.3 19.2 11.6 13.1 21.1 20.6 22.6 19.5 18.5 6.1 Tst2Mail %<=5 days 63.7 71.3 53.3 81.8 82.7 79.7 86.6 87.9 86.7 81.7 85.7 76.1 %<=7 days 89.3 92.3 83.6 94.6 97.1 96.5 97.3 97.5 96.9 96.0 96.8 93.3 #>7 days 523 369 812 267 147 160 128 114 149 197 148 314 %<=10 days 96.6 97.6 96.4 98.1 99.4 99.4 99.0 99.0 98.6 99.0 99.1 97.6 #>10 days 168 116 176 96 32 29 47 43 66 50 40 110 Longest Int 62.0 72.0 22.0 49.0 46.0 23.0 73.0 70.0 82.0 77.0 45.0 117.0 %Clean 91.2 91.2 91.4 91.4 90.5 91.8 93.0 92.7 91.1 91.5 91.7 92.2 2008 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ON 2932 2386 2563 2735 2681 2584 2660 2502 2544 2799 2422 2639 Tst2Mail 3.4 4.0 3.5 3.0 3.3 3.0 3.2 3.3 3.4 3.5 3.4 3.6 Tst2Lab 2.1 2.5 2.2 2.0 2.0 1.9 2.0 2.0 2.1 1.9 1.9 2.0 Lab2Upl 0.1 0.1 0.1 0.0 0.0 0.0 0.1 0.0 0.0 0.1 0.1 0.1 Upl2Proc 0.3 0.6 0.4 0.2 0.4 0.2 0.4 0.4 0.4 0.6 0.5 0.7 Tst2Upl 2.2 2.6 2.2 2.0 2.0 2.0 2.1 2.0 2.1 2.0 2.0 2.1 %Same Day 25.8 24.7 31.8 30.5 31.8 32.5 32.3 29.7 24.8 21.9 22.7 21.4 Tst2Mail %<=5 days 95.5 73.3 89.6 97.3 92.9 97.2 94.8 91.2 93.8 87.7 93.2 89.1 %<=7 days 99.8 98.2 99.4 99.6 99.6 100.0 99.8 99.6 99.9 99.7 99.9 98.0 #>7 days 5 42 16 11 11 0 6 11 3 7 3 53 %<=10 days 100.0 99.7 99.9 99.9 99.9 100.0 99.8 99.6 99.9 100.0 99.9 99.9 #>10 days 1 6 3 4 2 0 4 9 2 0 2 2 Longest Int 14.0 26.0 23.0 56.0 30.0 7.0 25.0 47.0 12.0 9.0 27.0 11.0 %Clean 93.9 92.9 93.7 94.3 94.3 94.9 94.8 94.4 95.0 94.1 94.1 94.5 2008 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- MB 196 181 176 182 177 189 189 160 183 182 165 188 Tst2Mail 3.6 4.4 3.5 3.2 3.4 3.7 3.5 3.6 3.6 4.1 4.2 4.0 Tst2Lab 2.1 2.2 2.0 2.0 2.0 2.2 1.9 1.8 2.1 2.0 2.2 2.1 Lab2Upl 0.2 0.3 0.1 0.1 0.1 0.2 0.1 0.3 0.1 0.3 0.3 0.3 Upl2Proc 0.3 0.8 0.5 0.3 0.4 0.3 0.4 0.5 0.4 0.5 0.7 0.8 Tst2Upl 2.3 2.5 2.1 2.1 2.1 2.4 2.1 2.0 2.2 2.4 2.4 2.4 %Same Day 16.8 16.0 17.6 27.5 29.9 19.0 9.5 16.9 16.9 15.4 12.7 11.2 Tst2Mail %<=5 days 89.8 68.5 90.9 93.4 87.0 89.9 90.5 86.9 86.3 87.4 83.6 78.7 %<=7 days 97.4 95.6 99.4 97.3 98.9 98.4 98.4 96.3 96.2 93.4 97.6 96.8 #>7 days 5 8 1 5 2 3 3 6 7 12 4 6 %<=10 days 98.5 99.4 100.0 99.5 99.4 100.0 99.5 100.0 99.5 97.3 98.2 100.0 #>10 days 3 1 0 1 1 0 1 0 1 5 3 0 Longest Int 16.0 49.0 10.0 11.0 13.0 10.0 12.0 10.0 11.0 24.0 14.0 10.0 %Clean 93.4 91.2 93.8 92.9 94.4 92.1 91.5 88.1 88.0 93.4 90.9 92.0 2008 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- SK 110 106 101 107 99 119 102 92 104 114 100 124 Tst2Mail 6.0 6.0 5.3 5.2 4.7 5.1 5.3 4.8 5.3 5.2 4.9 6.0 Tst2Lab 4.0 3.7 3.5 3.2 3.0 3.1 2.9 2.8 3.0 3.2 2.9 3.8 Lab2Upl 0.4 0.6 0.4 0.6 0.3 0.2 0.8 0.2 0.5 0.5 0.1 0.2 Upl2Proc 0.7 0.8 0.7 0.7 0.4 0.8 0.8 0.7 1.0 0.5 0.9 0.9 Tst2Upl 4.6 4.4 3.9 3.8 3.3 3.5 3.6 3.0 3.5 3.8 3.0 4.2 %Same Day 2.7 0.9 3.0 4.7 8.1 2.5 2.0 5.4 1.0 3.5 2.0 4.8 Tst2Mail %<=5 days 46.4 42.5 48.5 66.4 62.6 67.2 65.7 60.9 50.0 52.6 65.0 44.4 %<=7 days 84.5 82.1 89.1 91.6 93.9 92.4 90.2 97.8 92.3 95.6 91.0 84.7 #>7 days 17 19 11 9 6 9 10 2 8 5 9 19 %<=10 days 92.7 94.3 100.0 95.3 100.0 97.5 91.2 98.9 98.1 98.2 100.0 98.4 #>10 days 8 6 0 5 0 3 9 1 2 2 0 2 Longest Int 29.0 22.0 9.0 12.0 8.0 23.0 18.0 12.0 12.0 14.0 10.0 36.0 %Clean 82.7 80.2 85.1 88.8 89.9 84.9 84.3 88.0 84.6 91.2 94.0 91.9 2008 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- AB 412 373 363 395 375 370 377 367 363 391 342 358 Tst2Mail 3.9 4.4 3.9 3.7 3.8 3.7 4.0 4.0 4.1 4.2 4.3 4.4 Tst2Lab 2.3 2.2 2.2 2.1 1.9 2.0 2.4 2.0 2.1 2.0 2.2 2.3 Lab2Upl 0.1 0.3 0.1 0.1 0.1 0.1 0.1 0.2 0.0 0.2 0.1 0.1 Upl2Proc 0.6 1.0 0.8 0.7 0.8 0.8 0.6 0.7 1.0 0.8 0.8 1.0 Tst2Upl 2.3 2.5 2.3 2.2 2.1 2.1 2.5 2.2 2.1 2.3 2.2 2.4 %Same Day 4.1 3.8 5.8 4.3 6.4 4.6 6.1 5.4 6.3 4.9 4.4 6.1 Tst2Mail %<=5 days 86.9 66.0 81.0 88.1 80.3 86.8 82.5 79.8 78.5 75.7 76.0 72.3 %<=7 days 99.8 93.6 98.6 98.0 98.4 99.5 98.7 98.6 98.9 98.0 99.4 99.2 #>7 days 1 24 5 8 6 2 5 5 4 8 2 3 %<=10 days 100.0 99.5 99.7 99.7 100.0 100.0 100.0 100.0 100.0 99.5 99.7 99.7 #>10 days 0 2 1 1 0 0 0 0 0 2 1 1 Longest Int 9.0 12.0 11.0 14.0 9.0 8.0 10.0 9.0 10.0 14.0 13.0 11.0 %Clean 91.5 92.0 90.6 92.7 87.5 93.2 90.7 91.8 92.8 89.5 94.7 93.6 2008 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- BC 280 252 262 269 272 243 277 253 266 276 238 276 Tst2Mail 3.5 3.9 3.9 3.5 3.5 3.5 3.6 5.3 3.9 3.9 3.7 3.9 Tst2Lab 1.8 1.9 2.1 1.9 1.7 1.8 1.9 1.7 1.9 2.1 1.8 1.9 Lab2Upl 0.2 0.1 0.2 0.2 0.2 0.2 0.3 1.8 0.3 0.2 0.2 0.2 Upl2Proc 0.5 0.8 0.6 0.4 0.5 0.6 0.5 0.7 0.7 0.6 0.7 0.8 Tst2Upl 2.0 2.0 2.3 2.1 1.9 2.0 2.2 3.5 2.2 2.3 2.0 2.1 %Same Day 3.6 1.2 2.3 4.1 3.7 3.3 4.3 4.7 3.0 8.0 3.4 2.5 Tst2Mail %<=5 days 92.1 80.6 85.9 93.3 88.2 91.4 86.3 83.8 83.5 78.6 86.6 82.2 %<=7 days 98.2 99.2 96.9 100.0 99.3 100.0 99.3 94.9 99.6 97.8 100.0 97.5 #>7 days 5 2 8 0 2 0 2 13 1 6 0 7 %<=10 days 99.6 100.0 100.0 100.0 100.0 100.0 99.6 96.0 100.0 100.0 100.0 100.0 #>10 days 1 0 0 0 0 0 1 10 0 0 0 0 Longest Int 12.0 8.0 9.0 7.0 8.0 7.0 11.0 146.0 8.0 8.0 7.0 10.0 %Clean 88.9 91.7 90.1 87.0 91.2 87.2 88.8 89.3 89.8 90.9 92.0 90.2 2008 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- NFLD 4 4 4 4 4 0 4 4 2 6 4 4 Tst2Mail 7.5 6.0 5.5 8.0 7.0 0.0 7.8 4.8 6.0 6.0 5.8 9.3 Tst2Lab 4.8 5.0 4.8 6.8 6.0 0.0 5.8 4.0 5.0 5.0 5.0 6.8 Lab2Upl 1.8 0.0 0.0 0.5 0.0 0.0 0.5 0.0 0.0 0.2 0.0 0.0 Upl2Proc 0.0 0.3 0.3 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.3 0.0 Tst2Upl 6.5 5.0 4.8 7.3 6.0 0.0 6.3 4.0 5.0 5.2 5.0 6.8 %Same Day 0.0 0.0 25.0 25.0 0.0 0.0 25.0 25.0 0.0 33.3 25.0 0.0 Tst2Mail %<=5 days 25.0 0.0 25.0 25.0 0.0 0.0 25.0 75.0 50.0 33.3 25.0 0.0 %<=7 days 75.0 100.0 100.0 50.0 100.0 0.0 50.0 100.0 100.0 100.0 100.0 50.0 #>7 days 1 0 0 2 0 0 2 0 0 0 0 2 %<=10 days 75.0 100.0 100.0 100.0 100.0 0.0 100.0 100.0 100.0 100.0 100.0 75.0 #>10 days 1 0 0 0 0 0 0 0 0 0 0 1 Longest Int 12.0 6.0 6.0 10.0 7.0 0.0 10.0 7.0 7.0 7.0 7.0 14.0 %Clean 75.0 50.0 100.0 75.0 100.0 0.0 75.0 75.0 100.0 100.0 100.0 100.0