Performance Scorecard as of: 10-Jan-05 2004 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- CANADA 10601 9769 11335 10542 10061 10438 10106 10074 10029 10114 10309 10076 Tst2Mail 3.8 3.9 4.0 3.8 3.8 3.6 3.5 3.6 3.8 3.8 3.8 3.9 Tst2Lab 2.2 2.1 2.1 2.2 2.2 2.2 2.1 2.1 2.2 2.1 2.2 2.2 Lab2Upl 0.3 0.3 0.4 0.3 0.3 0.3 0.2 0.3 0.4 0.3 0.3 0.3 Upl2Proc 0.3 0.4 0.4 0.3 0.3 0.3 0.3 0.4 0.5 0.4 0.4 0.4 Tst2Upl 2.5 2.4 2.5 2.5 2.5 2.5 2.3 2.4 2.5 2.4 2.5 2.5 %Same Day 17.3 17.8 15.7 18.3 22.5 24.0 21.4 17.4 20.0 16.5 21.7 18.1 Tst2Mail %<=5 days 86.3 82.5 81.2 81.7 82.9 87.1 89.1 89.8 82.9 85.0 86.9 81.9 %<=7 days 97.9 97.7 97.2 97.1 98.0 98.7 98.6 98.6 97.5 97.9 97.8 93.6 #>7 days 225 226 315 305 200 135 139 138 255 213 227 641 %<=10 days 99.3 99.5 99.2 99.5 99.6 99.7 99.6 99.6 99.6 99.4 99.3 99.1 #>10 days 73 47 92 53 41 32 39 39 44 57 70 86 Longest Int 82.0 141.0 71.0 29.0 34.0 30.0 23.0 36.0 26.0 178.0 29.0 18.0 %Clean 92.3 92.3 92.4 92.3 92.7 93.7 94.3 93.9 93.5 94.0 93.6 92.0 2004 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ADLIC 539 492 556 553 497 525 537 521 517 518 486 516 Tst2Mail 2.6 2.5 2.5 2.4 2.3 2.3 2.3 2.4 3.0 2.5 2.6 3.4 Tst2Lab 1.6 1.7 1.6 1.6 1.4 1.2 1.4 1.4 1.9 1.5 1.9 2.3 Lab2Upl 0.3 0.2 0.1 0.1 0.1 0.2 0.1 0.1 0.2 0.1 0.1 0.1 Upl2Proc 0.1 0.1 0.2 0.2 0.2 0.2 0.2 0.2 0.3 0.2 0.2 0.3 Tst2Upl 1.9 1.9 1.7 1.7 1.5 1.5 1.6 1.5 2.1 1.6 2.0 2.3 %Same Day 41.6 52.0 38.1 40.5 33.6 35.6 42.5 30.3 35.6 38.2 51.2 33.3 Tst2Mail %<=5 days 95.5 92.1 97.3 93.3 96.4 93.7 96.8 96.9 86.7 97.3 93.0 78.9 %<=7 days 99.3 98.4 99.6 100.0 99.4 99.6 99.1 99.4 99.2 99.6 99.4 93.4 #>7 days 4 8 2 0 3 2 5 3 4 2 3 34 %<=10 days 99.4 100.0 99.6 100.0 100.0 99.8 99.8 100.0 100.0 100.0 100.0 98.1 #>10 days 3 0 2 0 0 1 1 0 0 0 0 10 Longest Int 63.0 10.0 18.0 7.0 9.0 11.0 20.0 10.0 8.0 10.0 9.0 13.0 %Clean 93.7 94.7 93.0 90.6 90.3 89.5 93.7 94.4 91.7 93.1 93.8 92.1 2004 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ON..BC 4480 3880 4677 4369 4091 4396 4190 4198 4141 4134 4215 4103 Tst2Mail 3.4 3.3 3.3 3.2 3.1 3.0 3.2 3.4 3.3 3.5 3.2 3.4 Tst2Lab 2.1 2.0 2.0 2.0 2.0 1.9 2.0 2.0 2.0 2.0 2.0 1.9 Lab2Upl 0.1 0.1 0.2 0.1 0.1 0.1 0.1 0.2 0.1 0.1 0.1 0.1 Upl2Proc 0.3 0.4 0.4 0.3 0.3 0.3 0.3 0.4 0.6 0.4 0.5 0.5 Tst2Upl 2.2 2.1 2.2 2.1 2.2 2.0 2.1 2.2 2.1 2.1 2.1 2.1 %Same Day 25.9 27.0 25.0 29.2 39.2 34.7 29.6 26.7 30.2 22.4 32.2 25.0 Tst2Mail %<=5 days 92.1 92.7 92.7 93.2 94.4 96.3 91.9 91.7 89.6 92.3 94.5 90.5 %<=7 days 99.3 99.1 99.3 99.6 99.6 99.7 99.4 99.3 98.1 99.4 99.5 98.7 #>7 days 33 35 31 19 18 12 27 28 78 23 20 53 %<=10 days 99.8 99.9 99.9 99.9 99.8 99.9 99.8 99.7 99.9 99.9 99.9 99.6 #>10 days 7 4 5 3 7 4 7 13 5 6 6 15 Longest Int 82.0 15.0 15.0 29.0 26.0 13.0 23.0 14.0 26.0 178.0 16.0 17.0 %Clean 90.9 90.9 91.6 92.4 93.1 93.7 94.6 93.5 93.8 95.0 94.2 94.2 2004 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- MB..BC 1159 976 1146 1094 1052 1121 1088 1030 1017 1086 1065 1101 Tst2Mail 4.0 3.9 3.9 4.0 3.9 3.5 3.8 3.8 4.1 4.1 3.9 4.1 Tst2Lab 2.2 2.2 2.1 2.2 2.2 1.9 1.9 2.0 2.1 1.9 2.1 2.1 Lab2Upl 0.2 0.2 0.5 0.3 0.3 0.2 0.2 0.4 0.4 0.2 0.3 0.3 Upl2Proc 0.6 0.6 0.5 0.6 0.6 0.6 0.6 0.6 0.8 0.7 0.7 0.8 Tst2Upl 2.4 2.4 2.6 2.5 2.5 2.0 2.1 2.4 2.5 2.2 2.4 2.4 %Same Day 4.5 6.1 6.1 6.0 9.9 10.4 7.1 4.9 7.5 5.4 6.8 1.8 Tst2Mail %<=5 days 83.2 84.6 83.9 81.9 85.4 92.1 84.9 86.8 79.3 83.4 86.3 80.0 %<=7 days 98.5 97.8 97.6 98.9 98.6 99.1 98.1 98.6 95.7 98.5 98.4 96.5 #>7 days 17 21 27 12 15 10 21 14 44 16 17 39 %<=10 days 99.8 99.9 99.6 99.7 99.4 99.7 99.5 99.6 99.7 99.6 99.5 99.2 #>10 days 2 1 5 3 6 3 5 4 3 4 5 9 Longest Int 23.0 11.0 15.0 29.0 26.0 13.0 18.0 14.0 26.0 178.0 16.0 17.0 %Clean 87.2 89.3 89.1 88.3 89.7 91.1 93.5 91.4 91.5 94.2 93.0 93.1 2004 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- PEI 160 136 151 159 141 147 153 143 145 143 146 140 Tst2Mail 1.7 1.8 1.6 1.7 1.4 1.6 1.6 1.6 2.1 1.8 2.0 2.0 Tst2Lab 0.7 0.9 0.5 0.6 0.4 0.4 0.6 0.6 0.8 0.7 0.8 0.8 Lab2Upl 0.1 0.2 0.3 0.0 0.1 0.3 0.2 0.1 0.3 0.0 0.1 0.1 Upl2Proc 0.1 0.2 0.3 0.3 0.2 0.2 0.3 0.2 0.3 0.2 0.3 0.3 Tst2Upl 0.8 1.2 0.7 0.7 0.6 0.8 0.7 0.7 1.1 0.7 0.9 0.8 %Same Day 21.9 44.9 30.5 27.0 27.0 33.3 32.0 30.8 21.4 36.4 31.5 17.1 Tst2Mail %<=5 days 98.1 96.3 95.4 96.9 98.6 96.6 98.0 98.6 94.5 97.2 95.9 97.1 %<=7 days 100.0 97.8 100.0 100.0 100.0 100.0 100.0 99.3 100.0 98.6 99.3 98.6 #>7 days 0 3 0 0 0 0 0 1 0 2 1 2 %<=10 days 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 #>10 days 0 0 0 0 0 0 0 0 0 0 0 0 Longest Int 6.0 9.0 7.0 7.0 7.0 7.0 7.0 10.0 7.0 10.0 9.0 8.0 %Clean 93.1 96.3 89.4 89.9 92.2 87.8 96.7 96.5 93.1 97.9 93.8 92.9 2004 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- NS 180 184 207 197 173 188 193 192 185 191 177 187 Tst2Mail 3.2 2.7 2.7 2.7 2.7 2.7 2.6 2.8 3.7 2.8 3.2 4.3 Tst2Lab 1.9 2.0 2.0 2.0 1.8 1.5 1.7 1.6 2.6 1.8 2.6 3.0 Lab2Upl 0.7 0.2 0.1 0.1 0.2 0.2 0.2 0.2 0.2 0.1 0.1 0.1 Upl2Proc 0.1 0.1 0.2 0.1 0.2 0.3 0.2 0.3 0.3 0.3 0.3 0.4 Tst2Upl 2.6 2.1 2.1 2.1 2.0 1.7 1.9 1.8 2.8 1.9 2.6 3.0 %Same Day 47.8 57.1 47.8 50.3 41.6 28.7 41.5 26.0 39.5 36.6 57.6 39.0 Tst2Mail %<=5 days 92.8 90.8 97.6 91.9 93.6 89.4 95.9 94.8 77.8 97.4 89.3 64.7 %<=7 days 98.3 98.4 100.0 100.0 99.4 98.9 98.4 99.5 98.4 100.0 99.4 89.3 #>7 days 3 3 0 0 1 2 3 1 3 0 1 20 %<=10 days 98.9 100.0 100.0 100.0 100.0 99.5 99.5 100.0 100.0 100.0 100.0 95.7 #>10 days 2 0 0 0 0 1 1 0 0 0 0 8 Longest Int 63.0 10.0 7.0 7.0 9.0 11.0 20.0 9.0 8.0 7.0 8.0 13.0 %Clean 95.0 94.0 93.2 90.9 85.5 85.1 88.6 90.6 88.1 89.5 89.8 87.7 2004 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- NB 199 172 198 197 183 190 191 186 187 184 163 189 Tst2Mail 2.9 2.8 2.8 2.7 2.7 2.5 2.6 2.6 3.1 2.9 2.6 3.6 Tst2Lab 2.1 2.1 1.9 2.0 1.7 1.6 1.8 1.7 2.2 1.9 2.1 2.6 Lab2Upl 0.1 0.2 0.0 0.1 0.1 0.1 0.1 0.1 0.1 0.0 0.1 0.0 Upl2Proc 0.1 0.1 0.2 0.2 0.1 0.2 0.2 0.2 0.3 0.2 0.1 0.2 Tst2Upl 2.2 2.2 2.0 2.0 1.8 1.8 1.9 1.8 2.2 1.9 2.2 2.7 %Same Day 51.8 52.3 33.8 41.6 31.1 44.2 51.8 34.4 42.8 41.3 62.0 39.7 Tst2Mail %<=5 days 96.0 90.1 98.5 91.9 97.3 95.8 96.9 97.8 89.3 97.3 94.5 79.4 %<=7 days 99.5 98.8 99.0 100.0 98.9 100.0 99.0 99.5 99.5 100.0 99.4 93.7 #>7 days 1 2 2 0 2 0 2 1 1 0 1 12 %<=10 days 99.5 100.0 99.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 98.9 #>10 days 1 0 2 0 0 0 0 0 0 0 0 2 Longest Int 32.0 9.0 18.0 6.0 9.0 7.0 8.0 8.0 8.0 7.0 9.0 11.0 %Clean 93.0 94.2 95.5 90.9 93.4 95.3 96.3 96.8 94.1 92.9 98.2 95.8 2004 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- QC 5574 5393 6095 5618 5468 5512 5376 5352 5369 5460 5606 5455 Tst2Mail 4.2 4.4 4.6 4.4 4.4 4.2 3.9 3.9 4.2 4.2 4.2 4.4 Tst2Lab 2.4 2.3 2.3 2.4 2.4 2.6 2.3 2.2 2.4 2.3 2.4 2.4 Lab2Upl 0.4 0.4 0.5 0.5 0.4 0.4 0.3 0.5 0.6 0.4 0.5 0.4 Upl2Proc 0.4 0.3 0.3 0.4 0.3 0.3 0.3 0.4 0.4 0.4 0.4 0.4 Tst2Upl 2.8 2.7 2.8 2.9 2.8 3.0 2.6 2.7 2.9 2.7 2.9 2.9 %Same Day 7.9 8.1 6.4 7.7 9.0 14.4 12.8 8.9 10.6 10.0 11.3 11.4 Tst2Mail %<=5 days 80.8 74.3 70.9 71.7 73.2 79.2 86.1 87.6 77.3 78.4 80.6 75.7 %<=7 days 96.7 96.6 95.4 94.9 96.7 97.8 98.0 98.0 96.8 96.6 96.4 89.9 #>7 days 186 181 282 286 178 120 107 107 171 188 204 553 %<=10 days 98.9 99.2 98.6 99.1 99.4 99.5 99.4 99.5 99.3 99.1 98.9 98.9 #>10 days 61 42 85 50 34 26 31 26 39 51 64 61 Longest Int 36.0 141.0 71.0 19.0 34.0 30.0 20.0 36.0 19.0 27.0 29.0 18.0 %Clean 93.2 93.0 93.0 92.3 92.7 94.1 94.0 94.1 93.5 93.3 93.2 90.3 2004 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ON 3321 2904 3531 3275 3039 3275 3102 3168 3124 3048 3150 3002 Tst2Mail 3.2 3.1 3.1 2.9 2.9 2.8 3.0 3.2 3.1 3.3 3.0 3.1 Tst2Lab 2.0 1.9 2.0 2.0 2.0 1.9 2.0 2.1 1.9 2.0 2.0 1.9 Lab2Upl 0.1 0.1 0.1 0.0 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.1 Upl2Proc 0.2 0.4 0.3 0.2 0.2 0.3 0.2 0.3 0.5 0.3 0.4 0.4 Tst2Upl 2.1 2.0 2.1 2.0 2.0 2.0 2.1 2.1 2.0 2.1 2.1 2.0 %Same Day 33.4 34.1 31.1 36.9 49.3 43.0 37.6 33.8 37.6 28.4 40.9 33.5 Tst2Mail %<=5 days 95.2 95.5 95.6 96.9 97.5 97.7 94.3 93.3 93.0 95.5 97.3 94.3 %<=7 days 99.5 99.5 99.9 99.8 99.9 99.9 99.8 99.6 98.9 99.8 99.9 99.5 #>7 days 16 14 4 7 3 2 6 14 34 7 3 14 %<=10 days 99.8 99.9 100.0 100.0 100.0 100.0 99.9 99.7 99.9 99.9 100.0 99.8 #>10 days 5 3 0 0 1 1 2 9 2 2 1 6 Longest Int 82.0 15.0 10.0 10.0 18.0 11.0 23.0 12.0 12.0 12.0 13.0 14.0 %Clean 92.2 91.4 92.4 93.8 94.2 94.6 95.0 94.2 94.5 95.3 94.6 94.7 2004 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- MB 232 187 236 221 210 227 214 204 211 215 214 219 Tst2Mail 3.8 3.7 3.8 3.8 3.7 3.1 3.3 3.7 3.8 3.8 3.7 3.7 Tst2Lab 2.3 2.2 2.1 2.1 2.2 1.8 1.8 1.9 2.2 2.2 2.3 1.8 Lab2Upl 0.4 0.3 0.4 0.4 0.5 0.2 0.2 0.7 0.2 0.4 0.1 0.3 Upl2Proc 0.4 0.4 0.5 0.5 0.3 0.4 0.4 0.4 0.6 0.4 0.6 0.6 Tst2Upl 2.7 2.5 2.5 2.5 2.7 2.0 1.9 2.6 2.4 2.6 2.4 2.1 %Same Day 13.4 12.8 14.8 11.8 16.2 20.3 19.6 11.8 13.3 14.9 20.1 1.8 Tst2Mail %<=5 days 81.5 87.1 89.8 84.6 87.6 96.5 92.1 89.2 80.6 87.4 90.7 90.0 %<=7 days 99.1 99.5 99.2 99.1 100.0 100.0 99.5 99.5 98.1 98.6 100.0 99.1 #>7 days 2 1 2 2 0 0 1 1 4 3 0 2 %<=10 days 100.0 100.0 99.6 100.0 100.0 100.0 100.0 100.0 99.5 100.0 100.0 99.5 #>10 days 0 0 1 0 0 0 0 0 1 0 0 1 Longest Int 10.0 9.0 12.0 9.0 7.0 7.0 8.0 9.0 11.0 9.0 7.0 12.0 %Clean 87.9 93.0 90.3 93.2 89.5 92.5 95.3 92.6 93.8 94.0 92.1 94.5 2004 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- SK 127 112 126 131 129 149 126 118 148 114 140 140 Tst2Mail 4.1 4.5 4.8 4.6 4.4 4.2 4.4 4.7 4.5 4.3 4.6 4.6 Tst2Lab 2.3 2.7 3.0 3.0 2.7 2.3 2.3 2.5 2.8 2.5 2.9 2.7 Lab2Upl 0.1 0.3 0.7 0.3 0.5 0.2 0.3 0.7 0.2 0.2 0.1 0.4 Upl2Proc 0.6 0.5 0.3 0.5 0.4 0.7 0.5 0.5 0.7 0.6 0.7 0.7 Tst2Upl 2.4 3.1 3.7 3.2 3.2 2.5 2.6 3.2 3.0 2.6 3.1 3.1 %Same Day 1.6 2.7 5.6 3.1 10.9 6.7 0.8 0.0 6.8 1.8 1.4 0.7 Tst2Mail %<=5 days 84.3 76.8 63.5 69.5 69.0 87.9 77.0 75.4 72.3 79.8 74.3 67.1 %<=7 days 100.0 93.8 94.4 98.5 95.3 97.3 94.4 95.8 95.3 99.1 98.6 90.7 #>7 days 0 7 7 2 6 4 7 5 7 1 2 13 %<=10 days 100.0 99.1 99.2 99.2 99.2 99.3 100.0 98.3 99.3 100.0 100.0 100.0 #>10 days 0 1 1 1 1 1 0 2 1 0 0 0 Longest Int 7.0 11.0 11.0 29.0 12.0 12.0 10.0 12.0 26.0 8.0 9.0 10.0 %Clean 91.3 89.3 88.1 89.3 90.7 91.9 93.7 90.7 91.2 92.1 92.1 97.9 2004 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- AB 469 397 461 446 411 430 459 411 392 424 410 414 Tst2Mail 4.1 4.0 4.0 3.8 3.9 3.4 3.8 3.6 4.1 4.5 3.9 4.4 Tst2Lab 2.3 2.2 2.1 2.1 2.2 1.8 2.1 2.0 2.0 2.0 1.9 2.3 Lab2Upl 0.1 0.1 0.6 0.1 0.1 0.1 0.1 0.2 0.3 0.1 0.2 0.3 Upl2Proc 0.7 0.8 0.6 0.7 0.7 0.7 0.8 0.7 1.0 0.8 0.8 1.0 Tst2Upl 2.4 2.3 2.6 2.2 2.3 2.0 2.2 2.2 2.3 2.1 2.2 2.6 %Same Day 3.4 7.6 5.2 6.3 10.9 11.9 6.5 5.6 9.2 5.9 6.1 2.4 Tst2Mail %<=5 days 81.2 83.1 82.0 84.5 89.5 92.6 83.7 87.6 80.9 79.5 85.6 75.6 %<=7 days 98.1 98.0 96.7 98.4 99.0 99.1 98.0 98.8 95.4 97.9 97.6 95.7 #>7 days 9 8 15 7 4 4 9 5 18 9 10 18 %<=10 days 99.6 100.0 99.3 99.8 99.5 99.5 99.6 99.8 99.7 99.3 99.3 98.1 #>10 days 2 0 3 1 2 2 2 1 1 3 3 8 Longest Int 23.0 9.0 15.0 14.0 26.0 13.0 16.0 12.0 13.0 178.0 14.0 17.0 %Clean 88.5 91.2 90.0 86.5 89.3 90.9 93.7 93.9 93.4 95.5 93.2 92.8 2004 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- BC 331 280 323 296 302 315 289 297 266 333 301 328 Tst2Mail 4.0 3.8 3.6 4.0 4.0 3.5 3.8 3.8 4.0 3.8 3.8 3.9 Tst2Lab 2.0 1.9 1.7 2.0 2.0 1.7 1.7 1.7 1.7 1.6 1.8 1.7 Lab2Upl 0.3 0.3 0.4 0.4 0.4 0.2 0.3 0.5 0.7 0.3 0.4 0.3 Upl2Proc 0.5 0.5 0.5 0.5 0.6 0.6 0.5 0.6 0.7 0.6 0.7 0.7 Tst2Upl 2.3 2.1 2.1 2.4 2.3 1.9 2.0 2.2 2.4 1.9 2.2 2.0 %Same Day 0.9 1.1 1.2 2.7 3.6 3.2 1.4 1.0 0.8 0.0 0.7 1.5 Tst2Mail %<=5 days 86.7 88.2 90.1 81.4 85.1 90.5 85.1 88.6 79.7 87.1 89.7 84.5 %<=7 days 98.2 98.2 99.1 99.7 98.3 99.4 98.6 99.0 94.4 99.1 98.3 98.2 #>7 days 6 5 3 1 5 2 4 3 15 3 5 6 %<=10 days 100.0 100.0 100.0 99.7 99.0 100.0 99.0 99.7 100.0 99.7 99.3 100.0 #>10 days 0 0 0 1 3 0 3 1 0 1 2 0 Longest Int 10.0 9.0 10.0 15.0 14.0 8.0 18.0 14.0 10.0 13.0 16.0 10.0 %Clean 83.4 84.3 87.3 86.8 90.1 89.8 91.7 87.2 87.2 93.4 93.7 90.5 2004 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- NFLD 8 4 7 2 5 5 3 3 2 2 2 2 Tst2Mail 5.8 6.5 3.6 5.0 5.6 5.8 5.3 6.3 8.0 4.0 7.0 7.5 Tst2Lab 2.0 8.0 2.3 4.0 3.2 4.0 4.3 3.7 5.0 3.0 5.0 6.5 Lab2Upl 1.7 0.5 0.3 0.0 1.6 0.0 0.0 1.0 0.0 0.0 0.0 0.0 Upl2Proc 0.0 0.0 0.0 0.0 0.0 1.0 0.0 0.7 2.5 0.0 1.0 0.0 Tst2Upl 3.7 5.7 2.6 4.0 4.8 3.0 4.3 4.7 5.0 3.0 5.0 6.5 %Same Day 25.0 25.0 14.3 0.0 0.0 20.0 66.7 0.0 0.0 0.0 0.0 0.0 Tst2Mail %<=5 days 62.5 50.0 85.7 100.0 60.0 40.0 66.7 0.0 0.0 100.0 0.0 0.0 %<=7 days 75.0 50.0 100.0 100.0 80.0 80.0 100.0 100.0 0.0 100.0 100.0 50.0 #>7 days 2 2 0 0 1 1 0 0 2 0 0 1 %<=10 days 75.0 75.0 100.0 100.0 100.0 80.0 100.0 100.0 100.0 100.0 100.0 100.0 #>10 days 2 1 0 0 0 1 0 0 0 0 0 0 Longest Int 16.0 13.0 6.0 5.0 8.0 12.0 6.0 7.0 8.0 4.0 7.0 8.0 %Clean 87.5 100.0 85.7 100.0 40.0 40.0 100.0 33.3 0.0 100.0 100.0 100.0