Performance Scorecard               as of: 22-Jan-04                                                                                                
	                                                                                                                                                     
	  2003        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec                                            
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----                                            
	  CANADA    11284   10267   11260   10735   10888   10258   11088    9902   10771   11286   10023   10879                                            
	                                                                                                                                                     
	 Tst2Mail     3.8     3.6     3.7     4.0     3.6     3.5     3.7     3.8     3.7     3.5     3.5     4.1                                            
	 Tst2Lab      2.1     2.1     2.1     2.3     2.0     2.0     2.1     2.0     2.1     2.2     2.1     2.4                                            
	 Lab2Upl      0.3     0.3     0.3     0.3     0.3     0.3     0.3     0.3     0.3     0.3     0.3     0.3                                            
	 Upl2Proc     0.3     0.3     0.3     0.3     0.3     0.3     0.3     0.3     0.4     0.3     0.3     0.4                                            
	 Tst2Upl      2.4     2.4     2.3     2.5     2.3     2.4     2.4     2.3     2.5     2.4     2.4     2.7                                            
	 %Same Day   14.9    17.9    17.2    19.0    20.1    26.7    20.3    18.4    19.6    22.6    22.0    16.7                                            
Tst2Mail %<=5 days   86.7    88.7    86.5    78.4    85.5    89.2    85.1    82.6    86.8    87.9    89.8    82.4                                     
	 %<=7 days   97.2    98.4    98.3    95.2    98.0    98.4    97.8    97.8    97.9    98.6    98.5    94.6                                            
	  #>7 days    320     161     189     512     219     166     239     214     224     162     148     590                                            
	 %<=10 days  99.1    99.6    99.6    99.5    99.6    99.6    99.5    99.5    99.4    99.6    99.6    98.8                                            
	  #>10 days   103      42      42      59      40      43      53      48      62      45      45     132                                            
	Longest Int  86.0    33.0    44.0    34.0    31.0    23.0    58.0    33.0    28.0    20.0    79.0    22.0                                            
	 %Clean      90.0    90.3    90.5    90.6    91.9    92.1    91.5    91.8    91.2    91.5    91.9    91.6                                            
	                                                                                                                                                     
	                                                                                                                                                     
	  2003        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec                                            
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----                                            
	  ADLIC       618     503     538     554     556     543     554     530     531     586     491     557                                            
	                                                                                                                                                     
	 Tst2Mail     2.9     2.5     2.4     3.0     2.6     2.5     2.3     2.3     2.5     3.3     2.2     2.8                                            
	 Tst2Lab      1.3     1.2     1.3     1.7     1.2     1.3     1.3     1.3     1.3     2.5     1.5     2.0                                            
	 Lab2Upl      0.4     0.3     0.2     0.2     0.2     0.3     0.3     0.3     0.2     0.1     0.1     0.2                                            
	 Upl2Proc     0.5     0.3     0.3     0.4     0.5     0.5     0.2     0.2     0.5     0.2     0.2     0.1                                            
	 Tst2Upl      1.7     1.5     1.5     1.9     1.4     1.6     1.6     1.5     1.5     2.6     1.6     2.2                                            
	 %Same Day   23.1    34.8    33.5    33.4    33.8    49.9    49.5    41.3    39.2    45.1    48.3    47.2                                            
Tst2Mail %<=5 days   91.3    93.4    95.0    87.9    92.8    93.2    96.4    94.2    95.1    79.7    97.1    89.6                                     
	 %<=7 days   97.9    97.8    98.3    96.6    99.5    98.3    99.5    99.1    99.1    96.9   100.0    96.8                                            
	  #>7 days     13      11       9      19       3       9       3       5       5      18       0      18                                            
	 %<=10 days  99.2    99.4    99.6    99.1    99.8    99.8    99.6   100.0    99.8    98.6   100.0    99.3                                            
	  #>10 days     5       3       2       5       1       1       2       0       1       8       0       4                                            
	Longest Int  36.0    16.0    19.0    34.0    31.0    11.0    35.0     8.0    11.0    12.0     7.0    12.0                                            
	 %Clean      87.9    91.7    93.5    93.0    92.1    91.7    91.0    90.2    89.5    90.4    93.7    93.4                                            
	                                                                                                                                                     
	                                                                                                                                                     
	  2003        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec                                            
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----                                            
	  ON..BC     4970    4220    4511    4482    4617    4319    4776    4111    4471    4783    4115    4591                                            
	                                                                                                                                                     
	 Tst2Mail     3.1     3.2     3.2     3.2     3.0     2.9     3.1     3.5     3.3     3.2     3.2     3.6                                            
	 Tst2Lab      2.0     2.1     2.0     2.2     2.0     2.0     2.1     2.1     2.1     2.0     2.0     2.1                                            
	 Lab2Upl      0.1     0.2     0.1     0.1     0.1     0.1     0.1     0.1     0.1     0.1     0.1     0.2                                            
	 Upl2Proc     0.3     0.2     0.3     0.2     0.2     0.2     0.2     0.3     0.3     0.3     0.3     0.4                                            
	 Tst2Upl      2.1     2.3     2.1     2.3     2.0     2.1     2.1     2.2     2.3     2.1     2.2     2.3                                            
	 %Same Day   26.5    29.4    31.9    34.7    32.7    42.0    30.5    24.3    30.1    27.6    30.0    18.8                                            
Tst2Mail %<=5 days   95.8    92.9    95.3    92.3    94.0    95.3    94.6    87.8    93.4    93.4    94.6    90.1                                     
	 %<=7 days   99.4    99.0    99.4    99.5    99.6    99.3    99.2    98.9    99.3    99.4    99.1    98.6                                            
	  #>7 days     30      44      26      24      20      30      39      45      30      30      36      64                                            
	 %<=10 days  99.8    99.7    99.8    99.8    99.9    99.8    99.7    99.8    99.8    99.9    99.7    99.8                                            
	  #>10 days     8      13       9       7       4      10      12       9       8       7      13       9                                            
	Longest Int  19.0    19.0    18.0    18.0    13.0    22.0    18.0    16.0    28.0    19.0    33.0    21.0                                            
	 %Clean      90.3    89.7    90.1    89.2    90.9    91.3    91.4    92.4    90.8    90.6    90.8    90.2                                            
	                                                                                                                                                     
	                                                                                                                                                     
	  2003        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec                                            
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----                                            
	  MB..BC     1259    1123    1138    1045    1201    1114    1177    1039    1084    1206    1051    1144                                            
	                                                                                                                                                     
	 Tst2Mail     3.7     4.1     3.9     4.0     3.7     3.8     3.8     4.2     4.1     4.0     4.0     4.5                                            
	 Tst2Lab      2.1     2.3     2.1     2.2     2.0     2.0     2.1     2.1     2.3     2.2     2.2     2.4                                            
	 Lab2Upl      0.2     0.6     0.3     0.3     0.2     0.3     0.2     0.3     0.3     0.4     0.3     0.5                                            
	 Upl2Proc     0.5     0.5     0.6     0.5     0.6     0.6     0.5     0.6     0.6     0.6     0.6     0.7                                            
	 Tst2Upl      2.3     2.9     2.4     2.5     2.2     2.4     2.3     2.4     2.7     2.5     2.6     2.8                                            
	 %Same Day    0.6     0.0     0.4     0.9     0.5     1.0     1.3     2.5     3.2     2.6     5.0     3.1                                            
Tst2Mail %<=5 days   88.3    79.0    88.0    82.5    86.1    86.9    86.7    77.5    82.9    81.9    85.7    73.6                                     
	 %<=7 days   98.2    97.0    98.2    98.1    98.8    97.8    97.8    96.4    98.2    97.8    97.3    96.4                                            
	  #>7 days     23      34      20      20      14      25      26      37      20      27      28      41                                            
	 %<=10 days  99.7    99.4    99.6    99.4    99.8    99.3    99.5    99.4    99.5    99.4    98.9    99.3                                            
	  #>10 days     4       7       5       6       2       8       6       6       5       7      12       8                                            
	Longest Int  18.0    15.0    13.0    13.0    13.0    22.0    18.0    16.0    28.0    19.0    33.0    17.0                                            
	 %Clean      88.2    86.9    86.6    86.0    87.8    87.7    87.3    88.6    86.0    89.4    88.3    86.1                                            
	                                                                                                                                                     
	                                                                                                                                                     
	  2003        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec                                            
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----                                            
	  PEI         178     144     142     153     157     154     159     152     158     156     140     135                                            
	                                                                                                                                                     
	 Tst2Mail     2.7     2.0     1.6     2.4     2.1     2.1     1.7     1.6     1.7     1.7     1.4     1.5                                            
	 Tst2Lab      0.8     0.5     0.6     0.7     0.4     0.4     0.6     0.4     0.5     0.8     0.6     0.8                                            
	 Lab2Upl      0.2     0.1     0.0     0.2     0.3     0.6     0.4     0.2     0.1     0.1     0.1     0.0                                            
	 Upl2Proc     0.7     0.3     0.2     0.5     0.5     0.5     0.2     0.2     0.5     0.2     0.1     0.2                                            
	 Tst2Upl      1.0     0.6     0.6     0.8     0.6     1.0     1.0     0.6     0.6     0.9     0.7     0.8                                            
	 %Same Day    5.6    11.8    17.6    13.1    17.2    26.6    36.5    27.6    29.1    21.8    37.1    35.6                                            
Tst2Mail %<=5 days   93.3    97.9   100.0    92.8    94.9    96.1    97.5    97.4    98.1    96.8   100.0    99.3                                     
	 %<=7 days   98.3    99.3   100.0    96.7    99.4    98.7    99.4   100.0    99.4    99.4   100.0    99.3                                            
	  #>7 days      3       1       0       5       1       2       1       0       1       1       0       1                                            
	 %<=10 days 100.0   100.0   100.0    99.3    99.4   100.0    99.4   100.0    99.4   100.0   100.0   100.0                                            
	  #>10 days     0       0       0       1       1       0       1       0       1       0       0       0                                            
	Longest Int  10.0    10.0     5.0    11.0    31.0    10.0    35.0     7.0    11.0     8.0     5.0     8.0                                            
	 %Clean      93.3    93.8    94.4    94.1    93.6    90.9    94.3    95.4    94.9    90.4    94.3    92.6                                            
	                                                                                                                                                     
	                                                                                                                                                     
	  2003        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec                                            
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----                                            
	  NS          227     187     200     200     198     194     202     193     184     219     178     211                                            
	                                                                                                                                                     
	 Tst2Mail     2.8     2.6     2.4     3.1     2.6     2.5     2.4     2.6     2.8     4.3     2.8     3.0                                            
	 Tst2Lab      1.3     1.4     1.3     2.0     1.3     1.5     1.5     1.6     1.7     3.6     1.9     2.4                                            
	 Lab2Upl      0.3     0.3     0.2     0.2     0.3     0.2     0.2     0.2     0.2     0.1     0.1     0.1                                            
	 Upl2Proc     0.5     0.3     0.4     0.4     0.5     0.5     0.3     0.2     0.5     0.2     0.3     0.1                                            
	 Tst2Upl      1.6     1.7     1.4     2.2     1.6     1.6     1.7     1.8     1.9     3.7     2.0     2.5                                            
	 %Same Day   31.7    41.2    38.5    44.5    45.5    55.7    48.0    38.9    42.9    54.8    47.2    55.5                                            
Tst2Mail %<=5 days   90.7    95.2    96.5    85.0    93.4    93.3    95.5    95.3    92.9    66.2    92.7    87.7                                     
	 %<=7 days   98.2   100.0    99.5    97.0   100.0    97.9   100.0   100.0    98.4    94.5   100.0    97.6                                            
	  #>7 days      4       0       1       6       0       4       0       0       3      12       0       5                                            
	 %<=10 days  99.6   100.0   100.0    99.0   100.0   100.0   100.0   100.0   100.0    97.7   100.0   100.0                                            
	  #>10 days     1       0       0       2       0       0       0       0       0       5       0       0                                            
	Longest Int  16.0     7.0     8.0    11.0     7.0    10.0     7.0     7.0     9.0    12.0     7.0    10.0                                            
	 %Clean      82.8    85.6    93.0    90.5    87.9    92.3    88.6    85.0    88.0    86.3    92.7    92.9                                            
	                                                                                                                                                     
	                                                                                                                                                     
	  2003        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec                                            
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----                                            
	  NB          213     172     196     201     201     195     193     185     189     211     173     211                                            
	                                                                                                                                                     
	 Tst2Mail     3.3     2.9     3.0     3.3     2.9     2.8     2.5     2.7     2.7     3.3     2.3     3.4                                            
	 Tst2Lab      1.8     1.6     1.8     2.1     1.7     1.8     1.7     1.6     1.7     2.6     1.8     2.3                                            
	 Lab2Upl      0.6     0.5     0.3     0.4     0.2     0.2     0.3     0.4     0.2     0.1     0.1     0.5                                            
	 Upl2Proc     0.3     0.3     0.3     0.3     0.4     0.5     0.2     0.2     0.5     0.2     0.1     0.1                                            
	 Tst2Upl      2.4     2.2     2.1     2.4     1.9     2.0     2.0     2.0     1.9     2.8     1.8     2.8                                            
	 %Same Day   28.6    47.1    39.8    37.8    35.3    62.6    61.7    55.1    43.9    52.1    58.4    46.4                                            
Tst2Mail %<=5 days   90.1    87.8    89.8    87.1    90.5    90.8    96.4    90.3    94.7    81.0    99.4    85.3                                     
	 %<=7 days   97.2    94.2    95.9    96.0    99.0    98.5    99.0    97.3    99.5    97.6   100.0    94.3                                            
	  #>7 days      6      10       8       8       2       3       2       5       1       5       0      12                                            
	 %<=10 days  98.1    98.3    99.0    99.0   100.0    99.5    99.5   100.0   100.0    98.6   100.0    98.1                                            
	  #>10 days     4       3       2       2       0       1       1       0       0       3       0       4                                            
	Longest Int  36.0    16.0    19.0    34.0     9.0    11.0    11.0     8.0    10.0    12.0     6.0    12.0                                            
	 %Clean      88.7    96.5    93.4    94.5    95.0    91.8    90.7    91.4    86.2    94.8    94.2    94.3                                            
	                                                                                                                                                     
	                                                                                                                                                     
	  2003        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec                                            
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----                                            
	  QC         5681    5531    6201    5687    5702    5384    5750    5252    5759    5904    5408    5724                                            
	                                                                                                                                                     
	 Tst2Mail     4.4     4.0     4.2     4.7     4.2     4.0     4.3     4.1     4.1     3.9     3.9     4.6                                            
	 Tst2Lab      2.2     2.2     2.1     2.4     2.1     2.1     2.2     2.1     2.2     2.3     2.2     2.7                                            
	 Lab2Upl      0.5     0.4     0.4     0.4     0.4     0.5     0.4     0.4     0.5     0.4     0.5     0.4                                            
	 Upl2Proc     0.3     0.3     0.3     0.3     0.3     0.3     0.4     0.3     0.4     0.3     0.3     0.5                                            
	 Tst2Upl      2.8     2.6     2.5     2.8     2.6     2.6     2.7     2.4     2.7     2.6     2.7     3.1                                            
	 %Same Day    3.9     7.6     5.1     5.3     8.6    12.1     9.1    11.5     9.6    16.4    13.5    12.1                                            
Tst2Mail %<=5 days   78.3    85.0    79.4    66.4    77.9    83.8    76.2    77.4    80.9    84.2    85.5    75.6                                     
	 %<=7 days   95.2    98.1    97.5    91.8    96.6    97.6    96.6    96.9    96.8    98.1    97.9    91.2                                            
	  #>7 days    275     105     153     468     194     127     194     161     186     112     111     506                                            
	 %<=10 days  98.4    99.5    99.5    99.2    99.4    99.4    99.4    99.3    99.1    99.5    99.4    97.9                                            
	  #>10 days    89      25      30      46      33      32      36      36      50      29      31     118                                            
	Longest Int  86.0    33.0    44.0    26.0    18.0    23.0    37.0    33.0    24.0    20.0    79.0    22.0                                            
	 %Clean      90.0    90.7    90.6    91.5    92.8    92.7    91.6    91.5    91.7    92.3    92.7    92.6                                            
	                                                                                                                                                     
	                                                                                                                                                     
	  2003        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec                                            
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----                                            
	  ON         3711    3097    3373    3437    3416    3205    3599    3072    3387    3577    3064    3447                                            
	                                                                                                                                                     
	 Tst2Mail     2.9     2.9     2.9     2.9     2.8     2.6     2.9     3.3     3.0     2.9     2.9     3.4                                            
	 Tst2Lab      2.0     2.0     2.0     2.1     1.9     2.0     2.0     2.1     2.1     1.9     2.0     2.0                                            
	 Lab2Upl      0.0     0.1     0.1     0.1     0.0     0.1     0.0     0.0     0.1     0.1     0.1     0.1                                            
	 Upl2Proc     0.2     0.2     0.2     0.1     0.1     0.1     0.1     0.2     0.2     0.2     0.1     0.3                                            
	 Tst2Upl      2.0     2.0     2.1     2.2     2.0     2.0     2.1     2.1     2.1     2.0     2.0     2.1                                            
	 %Same Day   35.3    40.1    42.5    45.0    44.1    56.2    40.0    31.6    38.7    36.0    38.6    24.0                                            
Tst2Mail %<=5 days   98.3    97.9    97.8    95.3    96.8    98.3    97.2    91.3    96.8    97.3    97.6    95.6                                     
	 %<=7 days   99.8    99.7    99.8    99.9    99.8    99.8    99.6    99.7    99.7    99.9    99.7    99.3                                            
	  #>7 days      7      10       6       4       6       5      13       8      10       3       8      23                                            
	 %<=10 days  99.9    99.8    99.9   100.0    99.9    99.9    99.8    99.9    99.9   100.0   100.0   100.0                                            
	  #>10 days     4       6       4       1       2       2       6       3       3       0       1       1                                            
	Longest Int  19.0    19.0    18.0    18.0    12.0    19.0    18.0    15.0    14.0    10.0    14.0    21.0                                            
	 %Clean      91.1    90.8    91.3    90.2    92.0    92.6    92.8    93.6    92.3    91.1    91.7    91.5                                            
	                                                                                                                                                     
	                                                                                                                                                     
	  2003        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec                                            
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----                                            
	  MB          271     218     253     219     252     217     234     212     238     245     215     244                                            
	                                                                                                                                                     
	 Tst2Mail     3.6     3.9     4.0     3.9     3.7     3.7     3.7     4.1     4.1     4.2     3.7     4.1                                            
	 Tst2Lab      2.1     2.2     2.1     2.2     2.0     2.1     2.2     2.2     2.5     2.3     2.3     2.2                                            
	 Lab2Upl      0.3     0.4     0.3     0.4     0.1     0.4     0.2     0.6     0.2     0.7     0.3     0.5                                            
	 Upl2Proc     0.3     0.4     0.5     0.4     0.4     0.5     0.4     0.3     0.5     0.4     0.4     0.5                                            
	 Tst2Upl      2.4     2.6     2.4     2.5     2.1     2.5     2.4     2.8     2.7     3.0     2.6     2.7                                            
	 %Same Day    0.4     0.0     0.8     1.4     0.8     0.5     2.1     6.1    10.1     8.6    14.4     9.8                                            
Tst2Mail %<=5 days   93.0    89.9    88.9    83.1    88.9    88.5    92.7    80.7    82.8    76.3    91.2    78.3                                     
	 %<=7 days  100.0    99.1    98.8    99.1    99.2    99.5   100.0    98.6    98.3    98.8    99.5    99.6                                            
	  #>7 days      0       2       3       2       2       1       0       3       4       3       1       1                                            
	 %<=10 days 100.0   100.0    99.6   100.0   100.0   100.0   100.0    99.5    99.6   100.0   100.0   100.0                                            
	  #>10 days     0       0       1       0       0       0       0       1       1       0       0       0                                            
	Longest Int   7.0     8.0    11.0     8.0     9.0     9.0     7.0    16.0    12.0     8.0     8.0     9.0                                            
	 %Clean      90.0    89.0    88.9    88.1    90.1    85.7    91.5    91.5    86.1    89.4    93.0    88.1                                            
	                                                                                                                                                     
	                                                                                                                                                     
	  2003        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec                                            
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----                                            
	  SK          159     142     131     138     140     153     148     118     143     154     128     159                                            
	                                                                                                                                                     
	 Tst2Mail     4.3     4.7     4.3     4.7     4.5     4.2     4.4     4.6     4.5     4.6     5.0     5.0                                            
	 Tst2Lab      2.5     2.9     2.6     2.9     2.6     2.4     2.7     2.7     2.7     2.6     3.0     2.9                                            
	 Lab2Upl      0.3     0.5     0.3     0.5     0.3     0.3     0.2     0.2     0.5     0.1     0.3     0.5                                            
	 Upl2Proc     0.6     0.4     0.5     0.4     0.6     0.6     0.6     0.7     0.5     0.8     0.6     0.6                                            
	 Tst2Upl      2.8     3.5     2.9     3.4     2.9     2.7     3.0     2.9     3.2     2.7     3.5     3.4                                            
	 %Same Day    0.6     0.0     0.0     0.7     0.0     2.0     0.0     0.8     0.0     0.0     3.1     0.6                                            
Tst2Mail %<=5 days   79.2    64.8    79.4    68.1    78.6    85.0    74.3    69.5    75.5    74.7    75.8    67.3                                     
	 %<=7 days   92.5    93.0    96.9    93.5    97.9    98.0    93.2    90.7    95.1    95.5    92.2    89.9                                            
	  #>7 days     12      10       4       9       3       3      10      11       7       7      10      16                                            
	 %<=10 days  98.7    97.9    98.5    97.1    99.3    99.3   100.0   100.0    99.3    99.4    93.8    98.1                                            
	  #>10 days     2       3       2       4       1       1       0       0       1       1       8       3                                            
	Longest Int  11.0    14.0    11.0    13.0    11.0    20.0     9.0    10.0    21.0    11.0    30.0    11.0                                            
	 %Clean      86.8    88.7    90.1    88.4    90.0    86.3    83.1    83.9    88.8    90.9    85.9    89.9                                            
	                                                                                                                                                     
	                                                                                                                                                     
	  2003        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec                                            
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----                                            
	  AB          494     449     428     370     487     445     471     413     398     477     396     439                                            
	                                                                                                                                                     
	 Tst2Mail     3.6     4.2     3.9     3.7     3.7     3.8     3.7     4.0     4.0     3.8     3.7     4.4                                            
	 Tst2Lab      2.1     2.4     2.1     2.0     2.0     2.0     2.1     2.1     2.4     2.3     2.1     2.5                                            
	 Lab2Upl      0.1     0.5     0.2     0.1     0.1     0.1     0.1     0.1     0.2     0.1     0.0     0.2                                            
	 Upl2Proc     0.6     0.5     0.8     0.6     0.7     0.8     0.6     0.8     0.7     0.7     0.7     0.9                                            
	 Tst2Upl      2.2     2.9     2.3     2.1     2.2     2.1     2.2     2.1     2.6     2.3     2.2     2.7                                            
	 %Same Day    1.0     0.0     0.7     0.8     0.8     1.6     2.1     2.7     2.8     2.1     4.0     2.1                                            
Tst2Mail %<=5 days   88.3    74.6    86.2    86.2    86.2    87.0    87.0    80.4    82.7    84.5    88.6    73.1                                     
	 %<=7 days   98.8    96.0    97.9    98.6    98.4    96.9    98.7    97.6    99.0    98.1    98.2    97.5                                            
	  #>7 days      6      18       9       5       8      14       6      10       4       9       7      11                                            
	 %<=10 days 100.0    99.3   100.0    99.7    99.8    98.9    99.6    99.3    99.5    99.2    99.5   100.0                                            
	  #>10 days     0       3       0       1       1       5       2       3       2       4       2       0                                            
	Longest Int   8.0    15.0     9.0    11.0    13.0    22.0    14.0    14.0    19.0    12.0    12.0    10.0                                            
	 %Clean      89.1    87.1    89.0    88.4    88.7    90.3    88.1    89.8    88.9    90.1    91.2    86.3                                            
	                                                                                                                                                     
	                                                                                                                                                     
	  2003        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec                                            
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----                                            
	  BC          335     314     326     318     322     299     324     296     305     330     312     302                                            
	                                                                                                                                                     
	 Tst2Mail     3.7     3.9     3.7     4.0     3.5     3.8     3.7     4.3     4.0     3.8     4.2     4.6                                            
	 Tst2Lab      1.8     1.9     1.8     2.2     1.7     1.9     1.7     1.9     1.9     1.8     1.9     2.0                                            
	 Lab2Upl      0.4     0.7     0.4     0.4     0.3     0.6     0.6     0.5     0.5     0.6     0.7     0.8                                            
	 Upl2Proc     0.5     0.5     0.5     0.5     0.5     0.5     0.5     0.7     0.7     0.5     0.5     0.7                                            
	 Tst2Upl      2.2     2.7     2.2     2.6     2.0     2.5     2.3     2.3     2.4     2.4     2.7     2.8                                            
	 %Same Day    0.3     0.0     0.0     0.6     0.0     0.0     0.0     0.3     0.0     0.0     0.6     0.3                                            
Tst2Mail %<=5 days   89.0    84.1    92.9    84.0    87.0    86.6    87.7    74.3    86.9    85.8    82.4    73.8                                     
	 %<=7 days   98.5    98.7    98.8    98.7    99.7    97.7    96.9    95.6    98.4    97.6    96.8    95.7                                            
	  #>7 days      5       4       4       4       1       7      10      13       5       8      10      13                                            
	 %<=10 days  99.4    99.7    99.4    99.7   100.0    99.3    98.8    99.3    99.7    99.4    99.4    98.3                                            
	  #>10 days     2       1       2       1       0       2       4       2       1       2       2       5                                            
	Longest Int  18.0    14.0    13.0    12.0     8.0    22.0    18.0    15.0    28.0    19.0    33.0    17.0                                            
	 %Clean      86.3    84.4    80.4    80.8    83.5    86.0    84.9    86.8    80.7    87.6    82.4    82.1                                            
	                                                                                                                                                     
	                                                                                                                                                     
	  2003        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec                                            
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----                                            
	  NFLD         15      13      10      12      13      12       8       9      10      13       9       7                                            
	                                                                                                                                                     
	 Tst2Mail     5.6     3.8     4.7     3.8     4.9     2.8    16.0     6.9     7.5     5.6     4.2     6.1                                            
	 Tst2Lab      3.3     2.2     3.3     2.7     2.2     2.6     3.5     4.3     2.8     4.3     1.8     1.8                                            
	 Lab2Upl      0.8     0.7     0.0     0.7     0.2     0.0     0.0     3.5     2.7     1.0     0.0     2.0                                            
	 Upl2Proc     1.3     1.0     0.9     1.3     1.4     0.7     1.1     0.4     1.5     0.6     0.1     0.6                                            
	 Tst2Upl      3.6     2.3     3.6     2.2     3.0     1.8    12.3     5.8     6.0     4.3     3.7     5.0                                            
	 %Same Day   26.7     7.7    10.0     8.3     7.7    50.0    12.5    11.1    20.0     7.7    11.1    14.3                                            
Tst2Mail %<=5 days   73.3    84.6    80.0    83.3    76.9    91.7    50.0    44.4    50.0    53.8    88.9    71.4                                     
	 %<=7 days   86.7    92.3    90.0    91.7    84.6   100.0    62.5    66.7    70.0    84.6    88.9    71.4                                            
	  #>7 days      2       1       1       1       2       0       3       3       3       2       1       2                                            
	 %<=10 days  93.3    92.3    90.0    91.7    84.6   100.0    62.5    66.7    70.0    92.3    88.9    85.7                                            
	  #>10 days     1       1       1       1       2       0       3       3       3       1       1       1                                            
	Longest Int  21.0    18.0    19.0    14.0    14.0     6.0    58.0    16.0    17.0    16.0    22.0    17.0                                            
	 %Clean      73.3    69.2    90.0    83.3    84.6   100.0    75.0   100.0   100.0    84.6    33.3    57.1                                            
	                                                                                                                                                     
                                                                                                                                                
 Performance Scorecard               as of: 22-Jan-04                                                                                  
                                                                                                                                                 
		Performance Scorecard               as of: 22-Jan-04                                                                                                
v_date:  01-JAN-03                                                                                                                                    
v_s_date:  29-NOV-03                                                                                                                                  
v_e_date:  02-DEC-03                                                                                                                                  
                                                                                                                                                
 Performance Scorecard               as of: 22-Jan-04                                                                                  
                                                                                                                                                 
		Performance Scorecard               as of: 22-Jan-04                                                                                                
v_date:  01-JAN-03                                                                                                                                    
v_s_date:  06-MAY-03                                                                                                                                  
v_e_date:  02-DEC-03                                                                                                                                  
                                                                                                                                                
 Performance Scorecard               as of: 22-Jan-04                                                                                  
                                                                                                                                                 
		Performance Scorecard               as of: 22-Jan-04                                                                                                
v_date:  01-JAN-03                                                                                                                                    
v_s_date:  31-MAY-03                                                                                                                                  
v_e_date:  02-DEC-03