Performance Scorecard               as of: 28-Feb-02                                                                                                
	                                                                                                                                                     
	  2002        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec                                            
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----                                            
	  ON         3859    3108       0       0       0       0       0       0       0       0       0       0                                            
	                                                                                                                                                     
	 Tst2Mail     3.7     3.8     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0                                            
	 Tst2Lab      2.0     2.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0                                            
	 Lab2Upl      0.2     0.1     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0                                            
	 Upl2Proc     0.4     0.4     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0                                            
	 Tst2Upl      2.2     2.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0                                            
	 %Same Day   14.6     6.3     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0                                            
Tst2Mail %<=5 days   92.8    95.6     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0                                     
	 %<=7 days   99.2    99.6     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0                                            
	  #>7 days     30      11       0       0       0       0       0       0       0       0       0       0                                            
	 %<=10 days  99.9    99.9     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0                                            
	  #>10 days     3       4       0       0       0       0       0       0       0       0       0       0                                            
	Longest Int  42.0    43.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0                                            
	 %Clean      92.5    91.9     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0     0.0