Performance Scorecard as of: 10-Jan-03 2002 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- CANADA 11790 10717 11625 11976 11791 10732 11229 11122 10908 11658 11170 10850 Tst2Mail 4.3 4.4 4.8 4.8 4.5 5.4 4.6 4.3 4.2 3.6 3.6 4.3 Tst2Lab 2.1 2.1 2.1 2.2 2.0 2.1 2.2 2.0 2.1 2.1 2.0 2.2 Lab2Upl 0.5 0.3 0.3 0.4 0.3 0.4 0.4 0.4 0.5 0.3 0.3 0.4 Upl2Proc 0.4 0.4 0.5 0.5 0.5 0.7 0.7 0.6 0.5 0.4 0.3 0.4 Tst2Upl 2.6 2.3 2.4 2.6 2.4 2.5 2.6 2.4 2.5 2.3 2.3 2.6 %Same Day 5.9 2.0 1.0 1.6 2.1 0.5 0.7 1.4 8.5 20.4 20.6 12.8 Tst2Mail %<=5 days 80.5 78.4 68.4 69.4 72.8 53.6 71.4 79.3 81.9 86.5 89.9 79.3 %<=7 days 96.7 97.5 96.2 96.1 96.8 89.6 96.1 97.5 97.5 97.6 98.5 91.9 #>7 days 394 271 437 467 376 1111 440 275 272 284 170 881 %<=10 days 98.8 99.3 99.2 99.1 98.9 98.0 98.9 99.3 99.3 99.4 99.5 96.6 #>10 days 138 76 90 102 124 217 118 81 76 72 53 365 Longest Int 284.0 43.0 45.0 157.0 382.0 64.0 40.0 39.0 44.0 47.0 61.0 51.0 %Clean 92.8 92.8 92.9 92.0 91.9 91.7 91.4 91.6 92.2 91.3 91.7 90.9 2002 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ADLIC 637 538 558 592 615 576 613 575 582 559 558 558 Tst2Mail 3.5 3.3 3.1 3.7 3.2 4.0 3.4 3.3 3.1 2.7 2.5 3.4 Tst2Lab 1.8 1.8 1.5 2.1 1.6 1.5 1.6 1.5 1.4 1.5 1.5 1.8 Lab2Upl 0.2 0.1 0.2 0.2 0.1 0.2 0.3 0.2 0.3 0.3 0.2 0.5 Upl2Proc 0.4 0.3 0.4 0.4 0.6 0.8 0.6 0.5 0.6 0.4 0.2 0.5 Tst2Upl 2.0 1.9 1.7 2.3 1.7 1.7 1.9 1.7 1.6 1.8 1.7 2.3 %Same Day 4.7 1.9 1.8 0.8 4.2 1.0 4.4 4.0 22.2 41.0 36.9 24.4 Tst2Mail %<=5 days 92.0 94.2 96.8 83.8 89.4 82.3 87.4 93.0 91.4 91.9 95.3 85.1 %<=7 days 98.9 99.1 99.1 96.8 97.7 96.9 97.2 99.0 97.6 97.5 97.8 91.2 #>7 days 7 5 5 19 14 18 17 6 14 14 12 49 %<=10 days 99.8 99.6 99.6 99.7 99.0 99.3 99.7 99.8 99.1 98.7 98.7 98.4 #>10 days 1 2 2 2 6 4 2 1 5 7 7 9 Longest Int 34.0 30.0 12.0 11.0 30.0 15.0 13.0 11.0 16.0 47.0 16.0 16.0 %Clean 90.3 93.1 93.2 90.4 91.5 91.5 92.2 92.3 94.7 92.3 90.5 90.0 2002 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ON..BC 5182 4311 4639 4963 4987 4557 4794 4782 4479 5046 4708 4647 Tst2Mail 3.9 4.0 4.4 4.3 3.9 5.1 4.4 4.1 3.9 3.2 3.1 3.5 Tst2Lab 2.1 2.0 2.0 2.1 2.0 1.9 2.1 1.9 2.1 2.1 1.9 2.1 Lab2Upl 0.3 0.1 0.1 0.2 0.1 0.2 0.2 0.1 0.3 0.1 0.1 0.2 Upl2Proc 0.5 0.5 0.7 0.6 0.6 0.8 0.8 0.7 0.5 0.4 0.3 0.5 Tst2Upl 2.4 2.1 2.1 2.3 2.1 2.2 2.3 2.1 2.4 2.2 2.1 2.3 %Same Day 10.9 4.6 2.1 3.8 3.9 1.0 0.8 1.5 12.3 28.0 34.6 22.4 Tst2Mail %<=5 days 88.6 89.4 82.3 82.3 85.0 58.7 79.8 82.9 89.1 92.8 94.9 90.5 %<=7 days 98.7 98.9 97.9 98.7 99.2 92.3 98.2 98.7 99.1 99.3 99.5 98.5 #>7 days 65 49 96 66 40 352 86 62 39 37 25 72 %<=10 days 99.8 99.8 99.6 99.9 99.8 99.4 99.5 99.8 99.8 99.8 99.9 99.7 #>10 days 11 10 19 6 11 29 22 9 8 9 7 12 Longest Int 42.0 43.0 21.0 14.0 26.0 33.0 16.0 28.0 23.0 27.0 18.0 51.0 %Clean 91.0 89.7 89.9 88.4 87.7 89.2 90.8 91.0 91.1 90.3 91.2 90.7 2002 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- MB..BC 1323 1086 1201 1260 1291 1164 1208 1218 1125 1253 1206 1191 Tst2Mail 4.5 4.6 5.0 4.8 4.4 5.4 4.9 4.5 4.5 4.0 3.9 4.4 Tst2Lab 2.1 2.2 2.1 2.2 2.1 2.0 2.1 2.0 2.1 2.2 2.0 2.1 Lab2Upl 0.7 0.3 0.4 0.4 0.3 0.3 0.4 0.3 0.7 0.3 0.3 0.6 Upl2Proc 0.6 0.8 0.9 0.9 0.8 1.1 1.1 1.0 0.7 0.6 0.6 0.7 Tst2Upl 2.8 2.4 2.5 2.6 2.4 2.3 2.5 2.4 2.8 2.5 2.3 2.7 %Same Day 0.1 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.4 0.0 0.1 0.4 Tst2Mail %<=5 days 76.5 71.4 64.1 69.3 72.3 51.7 66.0 70.9 75.7 81.6 86.1 76.1 %<=7 days 97.4 96.9 94.3 96.9 97.5 92.7 96.1 97.0 97.7 97.1 98.5 95.1 #>7 days 35 34 68 39 32 85 47 36 26 36 18 58 %<=10 days 99.4 99.5 99.2 99.6 99.4 98.9 98.8 99.5 99.6 99.3 99.4 99.2 #>10 days 8 5 10 5 8 13 15 6 4 9 7 9 Longest Int 25.0 15.0 21.0 14.0 26.0 26.0 16.0 28.0 23.0 27.0 18.0 51.0 %Clean 88.4 85.5 85.3 85.8 87.9 85.5 87.3 88.6 88.4 89.8 89.0 88.2 2002 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- PEI 184 158 158 162 172 167 168 168 165 155 160 141 Tst2Mail 3.1 2.9 2.9 3.1 2.9 3.6 3.0 3.1 2.7 2.3 2.0 2.5 Tst2Lab 1.4 1.5 1.0 1.4 1.2 1.0 1.1 1.0 1.0 1.1 1.0 0.7 Lab2Upl 0.1 0.0 0.4 0.2 0.1 0.1 0.1 0.1 0.2 0.1 0.1 0.5 Upl2Proc 0.5 0.3 0.6 0.5 0.7 1.0 0.6 0.7 0.7 0.4 0.2 0.4 Tst2Upl 1.4 1.5 1.4 1.7 1.2 1.1 1.3 1.2 1.2 1.2 1.1 1.2 %Same Day 1.6 5.1 1.3 1.2 4.7 0.0 0.0 1.2 15.2 22.6 26.3 5.7 Tst2Mail %<=5 days 97.8 98.7 97.5 93.8 90.1 88.0 93.4 94.6 95.2 94.2 98.1 97.2 %<=7 days 99.5 100.0 99.4 100.0 97.1 98.2 98.2 98.8 100.0 98.7 99.4 98.6 #>7 days 1 0 1 0 5 3 3 2 0 2 1 2 %<=10 days 99.5 100.0 99.4 100.0 98.8 100.0 99.4 99.4 100.0 99.4 100.0 99.3 #>10 days 1 0 1 0 2 0 1 1 0 1 0 1 Longest Int 34.0 7.0 11.0 7.0 25.0 9.0 11.0 11.0 7.0 20.0 10.0 11.0 %Clean 85.9 90.5 88.0 88.3 89.5 88.6 89.9 87.5 91.5 91.6 94.4 85.8 2002 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- NS 232 196 211 212 225 197 221 208 212 209 191 206 Tst2Mail 3.5 3.0 3.0 3.6 3.0 3.8 3.3 3.4 3.2 2.8 2.4 3.8 Tst2Lab 1.7 1.6 1.5 2.0 1.4 1.3 1.5 1.5 1.4 1.5 1.6 2.0 Lab2Upl 0.3 0.1 0.1 0.1 0.0 0.3 0.4 0.3 0.3 0.3 0.2 0.6 Upl2Proc 0.4 0.2 0.4 0.4 0.6 0.7 0.6 0.6 0.6 0.4 0.2 0.7 Tst2Upl 2.0 1.6 1.6 2.2 1.4 1.6 1.9 1.9 1.7 1.8 1.7 2.7 %Same Day 8.2 0.0 0.9 0.9 4.0 2.0 6.3 4.3 25.0 40.7 42.4 28.6 Tst2Mail %<=5 days 90.1 98.5 98.1 85.4 93.8 85.2 84.6 91.8 92.0 90.9 97.4 80.6 %<=7 days 99.1 99.5 99.5 97.6 99.1 98.0 96.8 98.6 98.1 96.7 99.5 89.3 #>7 days 2 1 1 5 2 4 7 3 4 7 1 22 %<=10 days 100.0 100.0 100.0 100.0 99.1 99.0 100.0 100.0 99.1 99.0 100.0 97.1 #>10 days 0 0 0 0 2 2 0 0 2 2 0 6 Longest Int 8.0 8.0 8.0 10.0 30.0 15.0 9.0 8.0 14.0 25.0 8.0 16.0 %Clean 90.9 91.8 94.8 89.6 90.2 90.4 93.2 92.8 96.2 91.9 87.4 91.3 2002 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- NB 221 184 189 218 218 212 224 199 205 195 207 211 Tst2Mail 3.9 3.9 3.5 4.3 3.7 4.4 3.7 3.4 3.4 3.0 3.0 3.6 Tst2Lab 2.1 2.4 2.0 2.8 2.1 2.1 2.0 1.8 1.7 1.8 1.9 2.3 Lab2Upl 0.3 0.1 0.1 0.2 0.2 0.3 0.3 0.2 0.3 0.5 0.3 0.4 Upl2Proc 0.4 0.2 0.3 0.4 0.6 0.8 0.6 0.4 0.6 0.3 0.3 0.3 Tst2Upl 2.4 2.5 2.1 2.9 2.3 2.4 2.3 2.0 2.0 2.3 2.2 2.7 %Same Day 3.6 1.1 3.2 0.5 4.1 0.9 5.8 6.0 24.9 55.9 40.1 32.7 Tst2Mail %<=5 days 89.1 85.9 94.7 74.8 84.4 75.0 85.7 93.0 87.8 91.3 91.3 81.5 %<=7 days 98.2 97.8 98.4 93.6 96.8 94.8 96.9 99.5 95.1 97.4 95.2 88.2 #>7 days 4 4 3 14 7 11 7 1 10 5 10 25 %<=10 days 100.0 98.9 99.5 99.1 99.1 99.1 99.6 100.0 98.5 97.9 96.6 99.1 #>10 days 0 2 1 2 2 2 1 0 3 4 7 2 Longest Int 9.0 30.0 12.0 11.0 23.0 13.0 13.0 8.0 16.0 47.0 16.0 13.0 %Clean 93.2 96.7 95.8 92.7 94.5 94.8 92.9 96.0 95.6 93.3 90.3 91.5 2002 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- QC 5952 5861 6414 6403 6178 5586 5811 5758 5843 6037 5889 5635 Tst2Mail 4.7 4.7 5.2 5.3 5.0 5.7 5.0 4.6 4.5 4.0 4.1 5.1 Tst2Lab 2.3 2.1 2.2 2.3 2.1 2.2 2.3 2.1 2.1 2.1 2.1 2.4 Lab2Upl 0.6 0.4 0.5 0.5 0.5 0.7 0.7 0.6 0.6 0.3 0.4 0.5 Upl2Proc 0.4 0.3 0.4 0.4 0.4 0.6 0.7 0.5 0.5 0.4 0.3 0.4 Tst2Upl 2.9 2.6 2.6 2.9 2.7 2.9 3.0 2.7 2.7 2.5 2.5 2.8 %Same Day 1.7 0.1 0.0 0.0 0.5 0.1 0.3 1.1 4.1 12.3 7.8 3.9 Tst2Mail %<=5 days 72.3 68.8 55.8 58.1 61.4 46.5 62.7 74.9 75.4 80.8 85.3 69.6 %<=7 days 94.7 96.3 94.8 94.0 94.8 86.8 94.2 96.4 96.3 96.3 97.8 86.6 #>7 days 318 217 332 381 322 740 337 206 216 224 130 755 %<=10 days 97.9 98.9 98.9 98.5 98.3 96.7 98.4 98.8 99.0 99.2 99.4 94.0 #>10 days 123 64 68 93 107 184 94 70 60 49 36 340 Longest Int 234.0 29.0 45.0 157.0 382.0 64.0 40.0 39.0 44.0 24.0 38.0 21.0 %Clean 94.8 95.0 95.1 95.0 95.2 93.7 91.7 92.0 92.8 92.2 92.3 91.3 2002 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ON 3859 3225 3438 3703 3696 3393 3586 3564 3354 3793 3502 3456 Tst2Mail 3.7 3.8 4.1 4.1 3.8 5.0 4.2 3.9 3.7 2.9 2.8 3.2 Tst2Lab 2.0 1.9 1.9 2.1 2.0 1.9 2.1 1.9 2.1 2.0 1.9 2.0 Lab2Upl 0.2 0.1 0.1 0.1 0.0 0.2 0.1 0.1 0.1 0.1 0.1 0.1 Upl2Proc 0.4 0.4 0.6 0.5 0.5 0.7 0.7 0.7 0.5 0.3 0.2 0.4 Tst2Upl 2.2 2.0 2.0 2.2 2.1 2.1 2.2 2.0 2.2 2.1 2.0 2.1 %Same Day 14.6 6.1 2.9 5.2 5.2 1.4 1.0 2.0 16.3 37.2 46.5 29.9 Tst2Mail %<=5 days 92.8 95.5 88.7 86.7 89.4 61.1 84.5 87.1 93.6 96.4 98.0 95.5 %<=7 days 99.2 99.5 99.2 99.3 99.8 92.1 98.9 99.3 99.6 100.0 99.8 99.6 #>7 days 30 15 28 27 8 267 39 26 13 1 7 14 %<=10 days 99.9 99.8 99.7 100.0 99.9 99.5 99.8 99.9 99.9 100.0 100.0 99.9 #>10 days 3 5 9 1 3 16 7 3 4 0 0 3 Longest Int 42.0 43.0 14.0 11.0 13.0 33.0 15.0 15.0 12.0 9.0 10.0 14.0 %Clean 91.9 91.1 91.4 89.2 87.7 90.5 92.0 91.9 92.0 90.5 92.0 91.5 2002 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- MB 277 251 252 262 262 254 252 250 255 260 244 256 Tst2Mail 4.4 4.4 4.8 4.7 4.4 5.3 4.9 4.6 4.6 4.1 4.1 4.3 Tst2Lab 2.1 2.0 2.0 2.2 2.1 2.1 2.2 2.3 2.3 2.3 2.3 2.0 Lab2Upl 0.7 0.3 0.3 0.5 0.4 0.3 0.5 0.2 1.0 0.3 0.3 0.7 Upl2Proc 0.5 0.6 0.7 0.7 0.6 1.1 0.8 0.9 0.6 0.4 0.4 0.6 Tst2Upl 2.9 2.3 2.4 2.7 2.5 2.3 2.7 2.5 3.2 2.7 2.5 2.7 %Same Day 0.4 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Tst2Mail %<=5 days 78.7 78.5 64.7 71.4 76.3 55.9 69.4 66.8 71.8 81.9 85.2 79.3 %<=7 days 98.6 99.2 96.8 98.5 98.5 95.7 95.6 96.8 97.6 98.8 98.4 96.5 #>7 days 4 2 8 4 4 11 11 8 6 3 4 9 %<=10 days 99.6 100.0 100.0 100.0 99.6 99.6 99.2 100.0 100.0 99.6 99.6 99.6 #>10 days 1 0 0 0 1 1 2 0 0 1 1 1 Longest Int 25.0 10.0 9.0 10.0 14.0 22.0 14.0 10.0 9.0 16.0 12.0 12.0 %Clean 89.9 86.5 86.1 90.8 88.9 87.8 93.3 89.6 88.6 90.4 90.2 88.7 2002 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- SK 166 128 148 152 181 150 155 158 133 168 167 150 Tst2Mail 5.1 5.3 5.7 5.5 5.0 5.8 5.4 4.9 5.1 4.6 4.1 5.0 Tst2Lab 2.8 3.2 2.9 2.8 2.7 2.5 2.7 2.3 2.9 2.9 2.4 2.7 Lab2Upl 0.9 0.2 0.5 0.5 0.3 0.3 0.4 0.5 0.6 0.3 0.2 0.9 Upl2Proc 0.6 0.8 0.8 0.9 0.8 1.1 1.2 1.0 0.7 0.7 0.6 0.7 Tst2Upl 3.7 3.4 3.3 3.4 2.9 2.8 3.1 2.8 3.5 3.2 2.6 3.6 %Same Day 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Tst2Mail %<=5 days 65.7 55.5 54.7 54.6 60.8 46.0 60.0 66.5 63.9 69.0 81.4 69.3 %<=7 days 94.6 93.8 90.5 91.4 95.0 88.7 92.9 96.8 93.2 94.6 99.4 90.7 #>7 days 9 8 14 13 9 17 11 5 9 9 1 14 %<=10 days 98.2 98.4 96.6 98.0 98.3 98.7 98.1 99.4 99.2 99.4 100.0 98.7 #>10 days 3 2 5 3 3 2 3 1 1 1 0 2 Longest Int 18.0 12.0 21.0 12.0 11.0 22.0 12.0 28.0 15.0 14.0 9.0 51.0 %Clean 91.0 83.6 87.8 87.5 84.5 86.0 87.1 89.9 88.0 91.7 89.2 88.0 2002 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- AB 527 417 474 472 506 439 463 478 433 467 445 459 Tst2Mail 4.3 4.6 5.0 4.7 4.4 5.4 4.9 4.5 4.5 4.0 3.8 4.4 Tst2Lab 2.1 2.2 2.2 2.1 2.2 1.9 2.1 2.1 2.1 2.3 2.0 2.2 Lab2Upl 0.5 0.1 0.1 0.1 0.1 0.2 0.2 0.1 0.4 0.2 0.1 0.3 Upl2Proc 0.7 0.9 1.0 0.9 1.0 1.2 1.3 1.1 0.8 0.7 0.7 0.9 Tst2Upl 2.6 2.3 2.3 2.3 2.3 2.1 2.3 2.3 2.5 2.4 2.2 2.5 %Same Day 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.5 0.0 0.2 0.0 Tst2Mail %<=5 days 76.9 72.2 61.8 70.8 70.9 50.6 67.2 70.9 76.9 82.2 85.2 76.9 %<=7 days 97.2 95.9 94.9 97.5 96.8 92.3 97.2 97.1 97.7 96.8 98.4 95.6 #>7 days 15 17 24 12 16 34 13 14 10 15 7 20 %<=10 days 99.6 99.5 99.8 99.6 99.6 98.9 98.9 99.4 99.3 98.9 99.3 98.7 #>10 days 2 2 1 2 2 5 5 3 3 5 3 6 Longest Int 22.0 15.0 16.0 14.0 26.0 12.0 16.0 15.0 23.0 27.0 18.0 16.0 %Clean 89.0 89.0 86.5 85.2 90.3 84.5 90.3 90.0 90.1 90.8 89.9 90.2 2002 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- BC 353 290 327 374 342 321 338 332 304 358 350 326 Tst2Mail 4.4 4.6 4.9 4.7 4.0 5.4 4.8 4.3 4.1 3.7 3.6 4.2 Tst2Lab 1.9 1.8 1.7 1.9 1.6 1.7 1.6 1.6 1.7 1.6 1.6 1.9 Lab2Upl 0.9 0.6 0.6 0.6 0.4 0.4 0.6 0.6 0.7 0.4 0.4 0.7 Upl2Proc 0.6 0.9 1.0 0.8 0.8 1.0 1.1 1.0 0.7 0.6 0.5 0.6 Tst2Upl 2.8 2.4 2.3 2.5 2.0 2.1 2.3 2.1 2.4 2.0 2.0 2.6 %Same Day 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 1.0 0.0 0.0 1.5 Tst2Mail %<=5 days 79.3 71.0 71.3 71.9 77.5 52.6 64.5 75.9 82.6 86.6 90.0 75.5 %<=7 days 98.0 97.6 93.3 97.3 99.1 92.8 96.4 97.3 99.7 97.5 98.3 95.4 #>7 days 7 7 22 10 3 23 12 9 1 9 6 15 %<=10 days 99.4 99.7 98.8 100.0 99.4 98.4 98.5 99.4 100.0 99.4 99.1 100.0 #>10 days 2 1 4 0 2 5 5 2 0 2 3 0 Longest Int 14.0 11.0 14.0 10.0 13.0 26.0 15.0 13.0 8.0 11.0 12.0 10.0 %Clean 85.0 80.3 82.0 82.4 85.4 84.7 78.7 85.2 85.9 87.2 86.9 85.0 2002 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- NFLD 19 7 14 18 11 13 11 7 4 16 15 10 Tst2Mail 20.2 3.4 6.0 5.3 3.7 4.3 3.6 6.3 19.7 15.1 8.9 10.4 Tst2Lab 1.9 2.3 2.1 2.4 1.7 2.0 2.3 2.3 0.5 3.8 2.3 2.2 Lab2Upl 0.8 0.0 0.8 0.0 0.0 0.4 0.3 0.0 13.5 11.6 0.7 2.8 Upl2Proc 0.6 0.6 0.7 1.1 1.1 1.1 0.9 1.0 7.3 0.4 1.3 2.1 Tst2Upl 18.6 1.7 4.1 3.1 1.9 1.6 1.9 3.7 26.0 13.9 7.4 7.9 %Same Day 15.8 0.0 14.3 0.0 0.0 0.0 0.0 0.0 0.0 18.8 13.3 0.0 Tst2Mail %<=5 days 73.7 100.0 64.3 77.8 72.7 69.2 90.9 57.1 0.0 37.5 66.7 40.0 %<=7 days 78.9 100.0 71.4 94.4 100.0 92.3 100.0 85.7 0.0 43.8 80.0 50.0 #>7 days 4 0 4 1 0 1 0 1 3 9 3 5 %<=10 days 84.2 100.0 92.9 94.4 100.0 100.0 100.0 85.7 0.0 56.3 80.0 60.0 #>10 days 3 0 1 1 0 0 0 1 3 7 3 4 Longest Int 284.0 5.0 23.0 27.0 7.0 8.0 6.0 18.0 29.0 46.0 61.0 39.0 %Clean 94.7 100.0 100.0 100.0 100.0 92.3 100.0 85.7 25.0 68.8 86.7 100.0