Performance Scorecard               as of: 28-Feb-02                                                                                                
	                                                                                                                                                     
	  2001        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec                                            
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----                                            
	  ON         3875    3330    3753    3468    3804    3474    3495    3799    3243    3997    3836    3516                                            
	                                                                                                                                                     
	 Tst2Mail     4.1     4.0     3.4     3.4     3.5     3.8     4.4     3.7     3.7     3.8     3.3     4.0                                            
	 Tst2Lab      2.1     2.0     1.9     2.2     2.1     1.9     2.1     2.0     2.0     2.1     1.9     1.9                                            
	 Lab2Upl      0.2     0.2     0.1     0.1     0.1     0.1     0.1     0.1     0.1     0.1     0.0     0.1                                            
	 Upl2Proc     0.8     0.7     0.3     0.3     0.4     0.5     0.7     0.6     0.4     0.4     0.3     0.7                                            
	 Tst2Upl      2.3     2.2     2.1     2.3     2.2     1.9     2.2     2.1     2.1     2.2     1.9     2.0                                            
	 %Same Day    5.9     6.4    18.1    27.7    17.4    11.1     4.9    13.5     8.5     8.7    18.2     8.5                                            
Tst2Mail %<=5 days   86.1    89.2    94.6    93.8    91.4    87.1    77.8    85.4    92.1    89.4    96.5    85.5                                     
	 %<=7 days   98.6    98.6    99.5    99.3    99.6    99.5    98.6    99.1    99.9    99.2    99.8    98.8                                            
	  #>7 days     53      45      17      23      17      19      50      33       4      31       9      41                                            
	 %<=10 days  99.8    99.7    99.9    99.9    99.9    99.9    99.8    99.8   100.0    99.8    99.9    99.9                                            
	  #>10 days     8      10       4       2       4       4       7       7       0       8       2       4                                            
	Longest Int  17.0    18.0    20.0    20.0    14.0    13.0    19.0    22.0     9.0    16.0    19.0    25.0                                            
	 %Clean      90.9    90.7    90.9    90.6    91.5    92.0    91.5    91.3    88.0    90.7    91.6    91.3