Performance Scorecard as of: 19-Apr-02 2001 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- CANADA 12301 10927 12700 11410 12131 11217 11622 11992 10835 12385 12054 11360 Tst2Mail 4.7 4.5 4.1 4.2 4.0 4.9 5.0 3.9 4.1 4.1 3.8 4.8 Tst2Lab 2.3 2.1 2.0 2.2 2.1 1.9 2.1 2.0 2.0 2.1 2.0 2.1 Lab2Upl 0.4 0.5 0.3 0.4 0.3 0.4 0.5 0.3 0.4 0.3 0.3 0.4 Upl2Proc 0.7 0.6 0.4 0.3 0.4 0.5 0.7 0.5 0.5 0.4 0.3 0.5 Tst2Upl 2.7 2.6 2.3 2.6 2.4 2.3 2.6 2.3 2.4 2.4 2.3 2.5 %Same Day 2.1 2.1 6.0 9.7 6.8 3.5 1.7 8.9 3.7 4.3 7.7 2.9 Tst2Mail %<=5 days 72.0 75.4 83.1 77.6 78.8 64.0 62.6 85.4 83.8 82.3 88.7 70.6 %<=7 days 96.2 97.4 97.6 96.1 97.9 92.8 95.3 98.5 98.4 98.1 98.6 90.7 #>7 days 473 282 308 449 255 810 550 185 178 231 170 1062 %<=10 days 98.3 99.4 99.3 99.2 99.6 98.2 98.9 99.5 99.6 99.5 99.6 98.7 #>10 days 203 69 88 96 52 199 123 63 39 68 46 153 Longest Int 36.0 147.0 32.0 32.0 38.0 36.0 116.0 113.0 78.0 221.0 39.0 124.0 %Clean 90.7 91.8 91.6 91.2 92.3 92.9 92.2 92.4 90.7 92.0 93.2 92.4 2001 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ADLIC 618 523 637 566 625 568 584 612 506 638 596 565 Tst2Mail 3.8 3.8 3.2 3.8 3.2 3.8 3.9 3.7 3.6 3.1 3.1 3.7 Tst2Lab 1.9 1.4 1.6 1.7 1.5 1.5 1.6 1.6 1.8 1.6 1.6 1.8 Lab2Upl 0.1 0.3 0.1 0.1 0.3 0.2 0.2 0.4 0.2 0.1 0.2 0.2 Upl2Proc 0.6 0.8 0.5 0.7 0.3 0.6 0.7 0.4 0.4 0.4 0.2 0.4 Tst2Upl 2.0 1.7 1.7 1.8 1.8 1.6 1.7 2.0 1.9 1.8 1.8 2.0 %Same Day 1.9 2.1 8.9 9.4 6.7 1.9 2.4 9.6 2.6 3.6 4.2 4.2 Tst2Mail %<=5 days 84.8 88.0 92.8 82.3 91.0 84.0 86.8 86.4 91.9 95.1 93.8 87.1 %<=7 days 97.9 98.7 99.2 95.1 98.1 98.2 98.1 96.1 98.8 99.5 99.5 95.8 #>7 days 13 7 5 28 12 10 11 24 6 3 3 24 %<=10 days 99.0 99.8 99.7 99.3 98.6 99.8 99.1 97.7 99.6 99.7 100.0 99.8 #>10 days 6 1 2 4 9 1 5 14 2 2 0 1 Longest Int 13.0 11.0 15.0 17.0 15.0 13.0 13.0 40.0 19.0 41.0 10.0 11.0 %Clean 88.2 89.5 89.5 87.6 90.9 93.0 89.4 89.2 91.5 86.7 86.9 89.4 2001 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ON..BC 5290 4531 5103 4692 5147 4706 4773 5081 4390 5310 5144 4705 Tst2Mail 4.3 4.3 3.6 3.7 3.7 4.0 4.7 4.0 3.9 4.0 3.6 4.2 Tst2Lab 2.2 2.1 2.0 2.2 2.1 1.9 2.1 2.0 2.0 2.1 2.0 2.0 Lab2Upl 0.2 0.3 0.2 0.2 0.2 0.2 0.2 0.2 0.3 0.2 0.1 0.2 Upl2Proc 0.9 0.8 0.4 0.3 0.4 0.6 0.9 0.6 0.5 0.5 0.4 0.7 Tst2Upl 2.5 2.4 2.2 2.4 2.3 2.0 2.3 2.2 2.3 2.3 2.1 2.1 %Same Day 4.4 4.7 13.3 20.7 12.9 8.2 3.6 10.1 6.3 6.5 13.6 6.4 Tst2Mail %<=5 days 78.3 81.7 90.1 88.0 86.2 81.7 70.2 80.3 86.5 84.5 91.1 80.2 %<=7 days 97.2 97.4 99.0 98.7 98.8 98.7 97.3 98.3 98.8 98.4 98.8 98.1 #>7 days 149 117 53 59 63 59 128 85 53 83 64 90 %<=10 days 99.5 99.3 99.8 99.8 99.8 99.8 99.5 99.7 99.7 99.6 99.6 99.8 #>10 days 28 31 9 10 10 8 23 17 15 21 19 9 Longest Int 17.0 147.0 25.0 28.0 14.0 24.0 19.0 22.0 78.0 26.0 19.0 25.0 %Clean 89.6 90.2 90.0 90.1 90.5 91.2 90.4 90.2 85.9 90.2 91.1 90.2 2001 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- MB..BC 1415 1201 1350 1224 1343 1232 1278 1282 1147 1313 1308 1189 Tst2Mail 5.1 5.2 4.2 4.5 4.4 4.6 5.3 4.6 4.7 4.6 4.4 4.9 Tst2Lab 2.6 2.2 2.1 2.3 2.1 1.9 2.2 2.1 2.1 2.1 2.2 2.1 Lab2Upl 0.4 0.7 0.4 0.5 0.4 0.5 0.5 0.5 0.6 0.3 0.5 0.4 Upl2Proc 1.2 1.0 0.6 0.6 0.7 0.8 1.1 0.8 0.8 0.8 0.6 0.9 Tst2Upl 2.9 3.1 2.5 2.8 2.6 2.4 2.6 2.5 2.8 2.4 2.6 2.6 %Same Day 0.1 0.0 0.0 0.7 0.1 0.0 0.0 0.0 0.0 0.0 0.0 0.3 Tst2Mail %<=5 days 57.2 61.0 77.4 71.4 71.6 66.4 49.5 65.2 70.5 69.5 75.4 64.6 %<=7 days 93.2 94.0 97.3 97.1 96.6 96.8 93.9 95.9 95.7 96.0 95.8 95.9 #>7 days 96 72 36 36 46 40 78 52 49 52 55 49 %<=10 days 98.6 98.3 99.6 99.3 99.6 99.7 98.7 99.2 98.7 99.0 98.7 99.6 #>10 days 20 21 5 8 6 4 16 10 15 13 17 5 Longest Int 15.0 147.0 25.0 28.0 14.0 24.0 19.0 18.0 78.0 26.0 16.0 14.0 %Clean 85.9 88.8 87.6 88.7 87.7 89.4 87.6 86.7 80.5 88.7 89.8 87.6 2001 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- PEI 178 149 178 163 181 162 174 176 140 181 167 167 Tst2Mail 3.5 3.7 2.9 3.4 2.7 3.4 3.6 3.3 3.4 2.6 2.8 3.1 Tst2Lab 1.4 1.1 1.1 1.0 0.9 1.0 1.1 1.1 1.4 1.2 1.2 1.3 Lab2Upl 0.2 0.4 0.2 0.1 0.3 0.3 0.3 0.4 0.2 0.2 0.4 0.2 Upl2Proc 0.9 0.9 0.6 0.9 0.4 0.7 0.8 0.5 0.6 0.4 0.2 0.4 Tst2Upl 1.6 1.5 1.3 1.1 1.1 1.4 1.5 1.5 1.6 1.3 1.6 1.5 %Same Day 0.0 0.0 1.7 0.0 2.8 0.0 3.4 4.5 2.9 0.0 1.8 3.0 Tst2Mail %<=5 days 89.3 87.9 94.4 85.3 96.1 85.2 87.4 89.8 90.0 97.8 95.8 94.6 %<=7 days 97.8 97.3 100.0 95.1 99.4 98.8 97.7 95.5 97.9 99.4 99.4 99.4 #>7 days 4 4 0 8 1 2 4 8 3 1 1 1 %<=10 days 99.4 99.3 100.0 99.4 100.0 99.4 98.9 96.6 99.3 100.0 100.0 100.0 #>10 days 1 1 0 1 0 1 2 6 1 0 0 0 Longest Int 13.0 11.0 7.0 12.0 8.0 13.0 13.0 18.0 19.0 8.0 10.0 8.0 %Clean 84.3 91.3 86.5 82.2 88.4 90.7 86.2 89.2 87.1 81.2 80.2 82.6 2001 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- NS 226 186 235 211 221 204 209 218 190 234 221 200 Tst2Mail 3.9 3.7 3.2 3.7 3.1 3.6 3.7 3.2 3.5 3.0 3.0 3.8 Tst2Lab 2.0 1.4 1.7 1.8 1.6 1.3 1.4 1.4 1.7 1.4 1.6 1.9 Lab2Upl 0.1 0.2 0.1 0.1 0.1 0.1 0.1 0.2 0.2 0.1 0.1 0.2 Upl2Proc 0.7 0.8 0.5 0.5 0.2 0.5 0.8 0.4 0.5 0.3 0.2 0.4 Tst2Upl 2.1 1.6 1.8 1.9 1.8 1.4 1.5 1.6 1.8 1.7 1.7 2.1 %Same Day 2.7 1.6 9.8 13.7 10.4 3.9 3.8 9.6 2.6 5.6 3.6 5.5 Tst2Mail %<=5 days 81.9 88.7 91.1 84.4 91.4 86.3 91.4 89.9 94.2 95.3 92.3 83.0 %<=7 days 96.9 98.9 99.1 95.7 99.5 98.0 97.1 97.2 98.4 99.6 99.5 94.5 #>7 days 7 2 2 9 1 4 6 6 3 1 1 11 %<=10 days 98.2 100.0 99.6 98.6 100.0 100.0 98.6 99.1 99.5 99.6 100.0 99.5 #>10 days 4 0 1 3 0 0 3 2 1 1 0 1 Longest Int 13.0 10.0 15.0 17.0 8.0 10.0 12.0 18.0 16.0 41.0 8.0 11.0 %Clean 88.1 87.1 91.1 92.9 93.2 92.6 87.1 85.8 91.1 87.2 85.5 88.0 2001 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- NB 214 188 224 192 223 202 201 218 176 223 208 198 Tst2Mail 3.9 3.9 3.4 4.2 3.9 4.3 4.3 4.3 3.9 3.5 3.4 4.0 Tst2Lab 2.1 1.7 1.8 2.1 2.0 2.0 2.2 2.1 2.2 2.1 2.0 2.3 Lab2Upl 0.1 0.2 0.1 0.1 0.5 0.1 0.1 0.7 0.1 0.1 0.1 0.1 Upl2Proc 0.4 0.8 0.5 0.7 0.3 0.5 0.6 0.4 0.3 0.3 0.1 0.3 Tst2Upl 2.2 1.9 1.9 2.2 2.5 2.1 2.2 2.8 2.3 2.2 2.1 2.4 %Same Day 2.8 4.3 13.8 12.5 6.3 1.5 0.0 13.8 2.3 4.5 6.7 4.0 Tst2Mail %<=5 days 84.1 87.2 93.3 77.6 86.5 80.7 81.6 80.3 90.9 92.8 93.8 84.8 %<=7 days 99.1 99.5 98.7 94.3 95.5 98.0 99.5 95.4 100.0 99.6 99.5 93.9 #>7 days 2 1 3 11 10 4 1 10 0 1 1 12 %<=10 days 99.5 100.0 99.6 100.0 96.0 100.0 100.0 97.2 100.0 99.6 100.0 100.0 #>10 days 1 0 1 0 9 0 0 6 0 1 0 0 Longest Int 11.0 8.0 12.0 10.0 15.0 8.0 10.0 40.0 7.0 13.0 9.0 10.0 %Clean 91.6 90.4 90.2 86.5 90.6 95.0 94.5 92.7 95.5 90.6 93.8 96.5 2001 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- QC 6378 5866 6944 6134 6341 5931 6246 6279 5928 6421 6299 6074 Tst2Mail 5.1 4.8 4.5 4.7 4.3 5.6 5.3 3.8 4.2 4.3 4.1 5.4 Tst2Lab 2.4 2.2 2.1 2.3 2.1 2.0 2.1 2.0 2.0 2.2 2.0 2.2 Lab2Upl 0.5 0.6 0.4 0.5 0.5 0.6 0.7 0.3 0.6 0.5 0.4 0.6 Upl2Proc 0.5 0.5 0.3 0.3 0.3 0.4 0.6 0.3 0.4 0.4 0.3 0.4 Tst2Upl 2.9 2.8 2.5 2.8 2.6 2.6 2.9 2.4 2.6 2.7 2.5 2.8 %Same Day 0.3 0.1 0.3 1.4 2.0 0.1 0.2 8.0 1.8 2.5 3.2 0.0 Tst2Mail %<=5 days 65.5 69.4 77.2 69.4 71.8 48.0 54.5 89.5 81.2 79.4 86.2 61.7 %<=7 days 95.2 97.3 96.5 94.3 97.2 87.5 93.6 98.9 98.1 97.8 98.4 84.5 #>7 days 307 157 245 352 176 739 401 70 115 142 101 943 %<=10 days 97.4 99.4 98.9 98.7 99.5 96.8 98.6 99.6 99.7 99.3 99.6 97.7 #>10 days 166 36 75 77 32 189 90 26 20 42 27 140 Longest Int 36.0 44.0 32.0 32.0 38.0 36.0 116.0 29.0 45.0 97.0 39.0 124.0 %Clean 91.9 93.2 92.9 92.4 93.8 94.3 93.8 94.5 94.2 94.1 95.5 94.3 2001 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ON 3875 3330 3753 3468 3804 3474 3495 3799 3243 3997 3836 3516 Tst2Mail 4.1 4.0 3.4 3.4 3.5 3.8 4.4 3.7 3.7 3.8 3.3 4.0 Tst2Lab 2.1 2.0 1.9 2.2 2.1 1.9 2.1 2.0 2.0 2.1 1.9 1.9 Lab2Upl 0.2 0.2 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.0 0.1 Upl2Proc 0.8 0.7 0.3 0.3 0.4 0.5 0.7 0.6 0.4 0.4 0.3 0.7 Tst2Upl 2.3 2.2 2.1 2.3 2.2 1.9 2.2 2.1 2.1 2.2 1.9 2.0 %Same Day 5.9 6.4 18.1 27.7 17.4 11.1 4.9 13.5 8.5 8.7 18.2 8.5 Tst2Mail %<=5 days 86.1 89.2 94.6 93.8 91.4 87.1 77.8 85.4 92.1 89.4 96.5 85.5 %<=7 days 98.6 98.6 99.5 99.3 99.6 99.5 98.6 99.1 99.9 99.2 99.8 98.8 #>7 days 53 45 17 23 17 19 50 33 4 31 9 41 %<=10 days 99.8 99.7 99.9 99.9 99.9 99.9 99.8 99.8 100.0 99.8 99.9 99.9 #>10 days 8 10 4 2 4 4 7 7 0 8 2 4 Longest Int 17.0 18.0 20.0 20.0 14.0 13.0 19.0 22.0 9.0 16.0 19.0 25.0 %Clean 90.9 90.7 90.9 90.6 91.4 91.9 91.5 91.3 87.9 90.6 91.5 91.1 2001 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- MB 304 281 308 273 291 244 281 285 268 286 284 271 Tst2Mail 4.9 5.0 4.4 4.7 4.7 4.8 5.2 4.6 4.6 4.5 5.1 4.9 Tst2Lab 2.3 2.0 2.2 2.2 2.5 1.9 2.2 2.2 2.2 2.3 2.1 2.3 Lab2Upl 0.7 1.1 0.9 1.2 0.8 0.8 0.8 0.5 0.6 0.3 1.4 0.5 Upl2Proc 1.0 1.0 0.3 0.3 0.5 0.7 0.8 0.6 0.6 0.5 0.3 0.6 Tst2Upl 3.0 3.1 3.0 3.3 3.2 2.7 3.0 2.8 2.8 2.6 3.5 2.8 %Same Day 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Tst2Mail %<=5 days 62.8 60.9 74.4 69.6 63.9 66.8 54.1 66.0 72.0 74.8 66.5 64.2 %<=7 days 96.1 98.2 98.4 98.9 94.8 98.8 94.0 97.5 98.5 97.9 90.5 95.6 #>7 days 12 5 5 3 15 3 17 7 4 6 27 12 %<=10 days 99.3 99.3 100.0 99.6 100.0 100.0 98.9 99.6 99.6 99.7 95.8 99.6 #>10 days 2 2 0 1 0 0 3 1 1 1 12 1 Longest Int 11.0 13.0 10.0 14.0 10.0 10.0 19.0 11.0 14.0 11.0 12.0 11.0 %Clean 88.5 90.0 88.6 90.1 91.1 91.0 90.0 89.1 79.1 90.9 93.0 90.0 2001 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- SK 169 167 167 148 176 153 170 159 129 180 170 155 Tst2Mail 5.4 5.3 4.3 4.9 4.5 5.2 5.6 4.8 5.1 5.1 4.8 5.2 Tst2Lab 3.2 2.9 2.4 2.9 2.7 2.5 2.8 2.5 2.9 2.8 2.9 2.8 Lab2Upl 0.3 0.4 0.4 0.4 0.3 0.4 0.4 0.4 0.4 0.2 0.3 0.3 Upl2Proc 0.9 0.9 0.3 0.6 0.6 0.7 1.0 0.6 0.7 0.8 0.5 0.9 Tst2Upl 3.6 3.3 2.8 3.3 2.9 2.9 3.2 2.9 3.2 3.0 3.2 3.0 %Same Day 0.6 0.0 0.0 4.1 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.6 Tst2Mail %<=5 days 55.0 61.7 82.0 64.2 70.5 54.9 48.2 59.7 56.6 55.0 64.7 61.9 %<=7 days 90.5 89.8 97.0 93.9 96.6 94.1 92.4 95.6 96.1 93.3 94.1 94.2 #>7 days 16 17 5 9 6 9 13 7 5 12 10 9 %<=10 days 96.4 97.0 99.4 99.3 99.4 98.0 97.6 99.4 98.4 99.4 99.4 98.1 #>10 days 6 5 1 1 1 3 4 1 2 1 1 3 Longest Int 14.0 15.0 11.0 11.0 11.0 14.0 11.0 11.0 13.0 11.0 16.0 12.0 %Clean 89.3 88.6 88.6 87.8 89.2 88.9 95.9 91.8 82.9 85.0 92.9 87.1 2001 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- AB 553 459 524 461 516 483 495 519 419 496 494 450 Tst2Mail 4.7 5.4 4.1 4.4 4.3 4.5 5.4 4.7 5.0 4.4 4.2 4.8 Tst2Lab 2.2 2.2 2.1 2.4 2.0 1.8 2.2 2.1 2.2 2.1 2.1 2.2 Lab2Upl 0.2 0.6 0.1 0.2 0.2 0.3 0.2 0.4 0.6 0.2 0.1 0.3 Upl2Proc 1.3 1.0 0.7 0.7 0.9 0.9 1.5 0.9 1.0 0.9 0.7 1.0 Tst2Upl 2.3 3.1 2.2 2.6 2.2 2.1 2.3 2.5 2.9 2.2 2.2 2.4 %Same Day 0.0 0.0 0.0 0.7 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.4 Tst2Mail %<=5 days 65.1 59.5 79.4 73.1 74.4 68.7 45.1 62.0 66.3 68.5 78.9 65.3 %<=7 days 95.8 92.2 97.1 96.7 97.7 96.1 94.3 95.2 92.6 95.6 97.4 96.9 #>7 days 23 36 15 15 12 19 28 25 31 22 13 14 %<=10 days 98.7 97.6 99.4 99.6 99.6 99.8 98.8 99.2 97.6 99.2 99.6 100.0 #>10 days 7 11 3 2 2 1 6 4 10 4 2 0 Longest Int 15.0 147.0 19.0 14.0 14.0 24.0 14.0 13.0 78.0 12.0 14.0 10.0 %Clean 87.0 89.5 88.0 89.2 88.0 91.7 84.0 84.6 75.2 89.5 89.7 87.8 2001 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- BC 389 294 351 342 360 352 332 319 331 351 360 313 Tst2Mail 5.7 5.0 4.3 4.4 4.2 4.4 5.1 4.2 4.3 4.5 4.1 4.8 Tst2Lab 3.1 2.2 1.9 2.1 1.7 1.6 1.8 1.7 1.6 1.8 1.8 1.7 Lab2Upl 0.4 0.6 0.4 0.5 0.6 0.5 0.7 0.6 0.7 0.6 0.4 0.7 Upl2Proc 1.2 1.1 0.8 0.6 0.7 0.8 1.0 0.7 0.6 0.7 0.7 0.9 Tst2Upl 3.5 2.8 2.3 2.6 2.3 2.2 2.6 2.2 2.3 2.4 2.2 2.3 %Same Day 0.0 0.0 0.0 0.0 0.3 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Tst2Mail %<=5 days 42.4 63.3 74.9 73.7 74.2 67.9 52.7 72.4 80.1 74.1 82.5 65.2 %<=7 days 88.4 95.2 96.9 97.4 96.4 97.4 94.0 95.9 97.3 96.6 98.6 95.5 #>7 days 45 14 11 9 13 9 20 13 9 12 5 14 %<=10 days 98.7 99.0 99.7 98.8 99.2 100.0 99.1 98.7 99.4 98.0 99.4 99.7 #>10 days 5 3 1 4 3 0 3 4 2 7 2 1 Longest Int 14.0 17.0 25.0 28.0 12.0 10.0 14.0 18.0 16.0 26.0 11.0 14.0 %Clean 81.0 86.4 85.5 87.4 83.9 85.2 86.4 85.6 87.3 87.7 85.8 85.3 2001 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ------- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- NFLD 15 7 16 18 18 12 19 20 11 16 15 16 Tst2Mail 6.4 6.1 6.3 8.3 6.1 7.3 11.7 19.0 8.1 18.3 3.9 7.6 Tst2Lab 3.5 5.0 4.0 6.2 6.9 4.8 4.8 2.0 2.5 2.3 3.0 2.6 Lab2Upl 0.0 0.0 0.0 0.0 0.1 3.5 5.2 0.3 0.0 0.7 0.1 1.9 Upl2Proc 2.3 1.6 1.4 1.0 0.5 1.6 2.1 0.8 1.2 0.9 0.9 0.3 Tst2Upl 3.0 3.0 4.4 5.9 4.6 4.6 8.1 16.9 6.4 3.3 2.3 5.6 %Same Day 0.0 0.0 6.3 5.6 0.0 0.0 0.0 0.0 27.3 6.3 0.0 0.0 Tst2Mail %<=5 days 60.0 42.9 56.3 27.8 38.9 41.7 21.1 45.0 63.6 62.5 86.7 50.0 %<=7 days 73.3 85.7 68.8 44.4 77.8 83.3 47.4 70.0 63.6 81.3 86.7 68.8 #>7 days 4 1 5 10 4 2 10 6 4 3 2 5 %<=10 days 80.0 85.7 87.5 72.2 94.4 91.7 73.7 70.0 81.8 81.3 100.0 81.3 #>10 days 3 1 2 5 1 1 5 6 2 3 0 3 Longest Int 17.0 11.0 19.0 18.0 21.0 28.0 64.0 113.0 35.0 221.0 8.0 20.0 %Clean 60.0 85.7 100.0 88.9 94.4 100.0 89.5 80.0 100.0 93.8 100.0 100.0