Performance Scorecard               as of: 01-May-01
	                                                                                                                                                     
	  2000        Jan     Feb     Mar     Apr     May     Jun     Jul     Aug     Sep     Oct     Nov     Dec                                            
	  -------   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----   -----                                            
	  ON         4245    3775    4016    3462    3964    3802    3381    3839    3566    3689    3863    3599                                            
	                                                                                                                                                     
	 Tst2Mail     8.7     4.1     3.6     3.9     4.2     3.6     4.1     3.9     4.1     4.4     3.7     4.7                                            
	 Tst2Lab      2.0     2.0     1.9     2.1     2.1     1.9     2.0     2.1     2.0     2.1     2.0     2.0                                            
	 Lab2Upl      1.4     0.5     0.3     0.3     0.2     0.2     0.4     0.3     0.4     0.3     0.3     0.4                                            
	 Upl2Proc     1.0     0.4     0.5     0.4     0.5     0.3     0.5     0.5     0.6     0.7     0.6     0.8                                            
	 Tst2Upl      3.4     2.5     2.3     2.4     2.4     2.1     2.5     2.4     2.4     2.4     2.3     2.4                                            
	%Same Day     0.6     6.1    14.9     9.4     7.1    16.2     4.9     6.9     6.6     4.8    11.2     2.0                                            
	%<=5 days    39.6    85.7    88.4    85.4    84.8    91.4    81.4    86.3    81.4    81.9    89.2    72.3                                            
	%<=7 days    58.5    95.1    97.9    97.8    98.3    98.5    96.0    98.3    98.0    98.5    98.8    94.9                                            
	 #>7 days    1752     183      83      76      66      55     134      66      69      56      48     182                                            
	%<=10 days   68.9    97.5    99.5    99.4    99.7    99.7    98.7    99.3    99.6    99.5    99.8    99.3                                            
	 #>10 days   1313      95      21      22      11      11      44      25      14      18       6      26                                            
	Longest Int  37.0    22.0    21.0    19.0    29.0    19.0    17.0    21.0    15.0    35.0    13.0    29.0                                            
	%Clean       58.9    59.2    62.3    59.4    64.2    68.5    64.1    58.5    54.9    50.4    68.6    90.8